Mainframe Operator

Role: Information Technology Mainframe Operator

Location: Downey, California

Background Checks: Yes

Position Description:

• The Information Technology Mainframe Operator works under the direction of an Information Technology Systems Operations Supervisor who manages and oversees all aspects of work for the IBM mainframe systems.
• The Information Technology Mainframe Operator starts and stops system tasks, monitors the system consoles for unusual conditions, and works with the system programming and production control staff to ensure the health and normal operation of the systems.
• The Information Technology Mainframe Operator is also responsible for starting and stopping the major subsystems, such as transaction processing systems, database systems, and the operating system itself.
• These "restart operations" include performing an orderly shutdown and startup of the system and its workloads when it is required.
• The Information Technology Mainframe Operator communicates with system programmers, who assist the operator in determining the proper course of action, and with the production control analyst, who works with the operator to make sure that production workloads are completing properly.

Skills Required:

• The Information Technology Mainframe Operator will possess knowledge in decision making; organizational awareness; problem solving; oral communication and writing skills.
• The following technology skill sets are required to perform in this classification: IBM, Z/OS, CICS, NATURAL/SUPERNAT, IMS, DB2, ADABAS, ACF2, ENTIREX, SMP/E, ASSEMBLER/COBOL/REXX, CA SPOOL, JCL, CONTROL-M, IMS & DB2 BMC Tools, IMS DB/DC, VTAM, TCPIP, NETVIEW, HMC/HOD/IODF, Tivoli, MVM, JES2, ESF, Linux, Unix, p-Series, z-Series, & VTS.

Additional Skills Required:

• Strong troubleshooting and analytical skills with logical thinking. Strong customer service, interpersonal, and detail-oriented skills.
• Knowledge of Microsoft Excel, Microsoft Word, and Microsoft Outlook. Fluent in reading, writing and oral communication in English.

Experience Required:

• This classification must have a minimum of five (5) years of experience as a mainframe operator, with at least two (2) years of that experience in operating and administering IBM System p-Series/z-Series platform.
• In addition, one (1) year of experience of operating on automation of system monitoring and maintenance procedures and experience in ITM System Monitoring or similar role.

Additional Experience:

• 2 years of experience of Windows servers, Linux servers, and IBM Mainframe z/OS operating systems. 2 years experience of maintaining a detailed journal in ticketing system.

Education Required:

• This classification requires the possession of a bachelor’s degree in an IT-related and/or equivalent in mainframe operations field.

Additional Information:

• Local candidates in Los Angeles area only. This position will be a hybrid schedule after the selected candidate completes onsite training consisting of 4 to 8 weeks.
• This position is also a 24/7 IT enterprise environment, shifts include morning, swing and graveyard – selected candidate must be willing to accept different shifts.

Morning Shift: 6:00am to 2:30pm Swing Shift: 2:00pm to 10:30pm Grave Shift: 10:00pm to 6:30am (Next Day)