Administrative Intern

Employment Type: Part time Shift: Day Shift Description: Position Purpose: Join Mercy Care Atlanta as an Administrative Intern and gain hands-on experience in healthcare administration within a mission-driven environment serving underserved communities. This is an ideal opportunity for a highly motivated and detail-oriented student interested in a future career in medicine, public health, or healthcare administration. What You Will Do: As an intern, you will support the day-to-day administrative operations of our clinic, working closely with staff and patients. Key responsibilities include: Conducting proactive outreach to patients for preventive care and appointment scheduling. Reviewing and managing medical records using Epic EHR and insurance portals. Delivering outstanding front desk service during patient check-in and check-out. Accurately entering and updating patient information, verifying insurance, and processing payments. Assisting with registration forms and obtaining required documentation. Facilitating communication between patients, providers, and staff. Supporting clinic flow and maintaining a welcoming environment. Contributing to special projects such as quality improvement and patient satisfaction surveys. Minimum Qualifications: High school diploma or equivalent (required) CPR/AED/First Aid Certification (required) Ministry/Facility Information: Mercy Care Atlanta, a Federally Qualified Health Center (FQHC) and comprised of 300 plus colleagues, is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta, Georgia area. We are dedicated to providing compassionate, high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy, we prioritize respect, integrity, compassion, and excellence in all aspects of care delivery Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.