Trinity Information Technology & Digital Syst

Job Description Disclaimer: The statements in this job description are intended to describe the essential/non-essential nature and level of work performed by TUCC staff/interns assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities, as other duties and responsibilities may be assigned. 

Work Direction: The IT & Digital Systems Manager exercises a level of responsibility as designated by the Executive Pastor of Trinity United Church of Christ (TUCC), providing leadership and oversight for the church’s technology systems, infrastructure, and related services.

Basic Function: The IT & Digital Systems Manager is responsible for the planning, implementation, administration, security, and ongoing support of TUCC’s entire technology ecosystem. This includes network infrastructure, telecommunications, cloud platforms, software systems, data security, and digital tools used across ministries and operations. The IT & Digital Systems Manager ensures reliable, secure, and efficient technology services while managing vendor relationships, supporting staff, and aligning IT systems with the church’s mission and operational needs. The IT & Digital Systems Manager is responsible for planning, implementing, managing, and maintaining the information technology infrastructure of Trinity United Church of Christ. This includes network systems, telecommunications, software applications, and hardware across the church’s facilities. The IT & Digital Systems Manager works with internal staff and external vendors to ensure reliable technology services, system security, and effective technology training for staff and ministry leaders.

*Percent of Time Should Equal 100%. – Statements Should Equal at Least 5% 

**Essential (E) or Non-Essential (N) Duties/Responsibilities

Requirements: The IT & Digital Systems Manager must have a bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent technical training and professional experience. The ideal candidate will possess strong knowledge of network administration, cloud-based systems, and telecommunications, along with experience managing vendors and outsourced IT service providers. This individual should demonstrate proficiency in systems administration, software licensing, and user access management, as well as a solid understanding of cybersecurity principles and data protection practices. Success in this role requires excellent problem-solving and organizational skills, the ability to manage multiple projects and priorities simultaneously, and strong communication skills to effectively train, support, and collaborate with staff and ministry leaders across varying levels of technical ability.

Work Schedule: The IT & Digital Systems Manager will generally work forty (40) hours per week, as arranged with church leadership. Occasional evening or weekend work may be required for system upgrades or special events.

Confidentiality: Confidentiality is a condition of employment. Discretion is a condition of employment. At all times, staff members are to respect the privacy of information about others. Violation of the Code of Confidentiality can result in immediate termination of employment.

Working Conditions: The IT & Digital Systems Manager will work in a clean and well-lighted area. It is not our intention to burden the IT & Digital Systems Manager with unusual or excessive physical exertion in the completion of duties assigned; however, due to the nature of the Information Technology Manager’s scope of responsibilities this may be unpreventable.