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Hospice Intake Coordinator and Medical Records

Trinity Hospice
Richmond, VA Full Time
POSTED ON 12/4/2025 CLOSED ON 2/3/2026

What are the responsibilities and job description for the Hospice Intake Coordinator and Medical Records position at Trinity Hospice?

Salary: Hospice Intake Coordinator Job Summary:The primary function of the Hospice Intake Coordinator role is to facilitate the referral intake process, coordinate care with the interdisciplinary team and the patient and their family, and the referral source.Any questions? Contact Director of Talent Acquisition Blake Thiess at bthiess@trinityhospice.com!What You Will Do Every Day:Receives and appropriately documents new referrals in a timely mannerVerifies Medicare, Medicaid, and private insurance benefits timelyEnsures all physician orders, H&Ps and transfer documentation have been provided from referral source and ensures clinical documentation is reviewed by the DON and/or PCMs for clinical approvalCreates patient chart in EMR software (Consolo)Notifies clinical team of pending admissionsEnsures all physician orders, H&Ps, transfer documentation, and intake forms have been uploaded to the patients chartMaintains referral log and sends out the End of Day report dailyVerifies benefits for private insurance patients monthlyAssists in ordering equipment as directed by the DON and/or PCMsAttends weekly and monthly marketing and all staff meetingsPrepares consent and admission packetsProvides effective communication to patients/clients, staff members, other health care professionals and referral sources.Participates in the Agencys QAPI program.Education, Experience, and Certifications Needed:A High School Diploma, with a Bachelors Degree in Healthcare Management (or equivalent) heavily preferredOne year general office experience in the healthcare industry required with experience in the hospice space heavily referred.Computer skills using the Google Suite of products preferredExcellent interpersonal and organizational skills.Knowledge of medical terminology preferred.Valid and current auto liability insurance.

Salary : $17 - $23

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