What are the responsibilities and job description for the Office Coordinator - Urgent Care EMU and Saline position at Trinity Health MI?
Employment Type:
Full time
Shift:
Rotating Shift
Description:
Looking for a candidate with an MA background/experience - will be training MA staff
This position will be overseeing the Urgent Care locations at EMU and Saline
Join a Team That Makes a Difference!
Trinity Health IHA Medical Group is seeking a compassionate and motivated Office Coordinator to oversee specified areas of the office in collaboration with the Practice Manager in order to deliver exceptional patient care. In this role, you will ensure patients receive friendly, efficient service and maintain efficient flow of the overall office and working with other supervisors to achieve operational goals as defined by the practice leadership.
What You'll Do:
EDUCATION: High School Diploma or equivalent with applicable college coursework or seminars in management and supervision. Prefer associate or bachelor’s degree in relevant field (Management, Healthcare Administration, etc)
CREDENTIALS/LICENSURE: Office Coordinators who are training Medical Assistant staff must be credentialed as a Medical Assistant through one of the following certifying agencies:
Why Join Trinity Health IHA Medical Group?
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Full time
Shift:
Rotating Shift
Description:
Looking for a candidate with an MA background/experience - will be training MA staff
This position will be overseeing the Urgent Care locations at EMU and Saline
Join a Team That Makes a Difference!
Trinity Health IHA Medical Group is seeking a compassionate and motivated Office Coordinator to oversee specified areas of the office in collaboration with the Practice Manager in order to deliver exceptional patient care. In this role, you will ensure patients receive friendly, efficient service and maintain efficient flow of the overall office and working with other supervisors to achieve operational goals as defined by the practice leadership.
What You'll Do:
- Supervise day-to-day operations of assigned areas.
- Manages more complex patient reception/medical records problems or insurance issues.
- Provides suggestions to continually improve processes and the customer experience.
- Assists with recruitment, hiring, orientation, training and coaching of staff.
- Maintains scheduling, time and attendance for staff.
- Evaluates the performance of staff, recommends promotions and disciplinary action.
- Coordinate care and serve as a liaison between patients and providers.
- Support quality improvement initiatives and disease management programs.
EDUCATION: High School Diploma or equivalent with applicable college coursework or seminars in management and supervision. Prefer associate or bachelor’s degree in relevant field (Management, Healthcare Administration, etc)
CREDENTIALS/LICENSURE: Office Coordinators who are training Medical Assistant staff must be credentialed as a Medical Assistant through one of the following certifying agencies:
- American Association of Medical Assistants (CMA)
- American Medical Technologists (RMA)
- National Center for Competency Testing (NCMA)
- National Healthcareer Association (CCMA)
- National Association of Health Professionals (NRCMA)
- American Medical Certification Association (CMAC)
Why Join Trinity Health IHA Medical Group?
- Day-one benefits with no waiting period for eligible team members.
- Competitive pay and comprehensive medical, dental, and vision coverage.
- Opportunities for professional growth, development, and career advancement.
- Collaborative, patient-centered culture focused on excellence in care.
- Work with a mission-driven organization serving communities across Southeast Michigan.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.