What are the responsibilities and job description for the Billing Follow Up Specialist position at Trinity Employment Specialists?
Billing Follow-Up Specialist
Edmond, Oklahoma
Pay: $18–$24 per hour
Schedule: Monday–Thursday 8:00 a.m.–5:00 p.m. | Friday 8:00 a.m.–1:00 p.m.
Job Type: Full-Time
Great Benefits | Supportive Team Environment | Career Growth Opportunities
Join a growing healthcare team where your work directly impacts patient care and revenue cycle success. We are seeking a motivated and detail-oriented Billing Follow-Up Specialist who enjoys problem-solving, working with insurance claims, and helping patients navigate billing questions. This is an excellent opportunity to join a collaborative workplace that values employees, offers excellent benefits, and supports long-term career growth.
Billing Follow-Up Specialist – Must-Have Requirements
- High School Diploma or GED required
- 6–12 months of medical billing, collections, or insurance follow-up experience preferred
- Knowledge of medical billing and collection practices
- Understanding of insurance claims, denials, and payment processes
- Basic knowledge of medical coding preferred
- Strong computer and data entry skills
- Excellent communication and customer service abilities
- Strong attention to detail and organizational skills
- Ability to multitask in a fast-paced healthcare environment
- Positive attitude and team-oriented mindset
Billing Follow-Up Specialist – Position Summary
The Billing Follow-Up Specialist is responsible for reviewing unpaid insurance claims, researching denials, contacting insurance companies, and resolving billing issues to ensure timely reimbursement. This role also assists patients with billing questions, payment plans, and account follow-up while maintaining professionalism and HIPAA compliance.
Billing Follow-Up Specialist – Essential Duties & Responsibilities
- Review and follow up on unpaid or underpaid insurance claims
- Contact insurance companies to verify claim status and coverage information
- Research and correct insurance denials and billing errors
- Submit required documentation for claim processing
- Answer patient questions regarding accounts and insurance coverage
- Determine patient payment responsibility for procedures
- Perform collection follow-up with patients and third-party payers
- Establish payment plans and monitor delinquent accounts
- Assist patients with Patient Assistance Programs
- Monitor assigned accounts receivable balances
- Respond to patient and payer inquiries in a timely manner
- Complete and resolve assigned EMR tasks
- Maintain accurate records and organized work areas
- Ensure HIPAA compliance and patient confidentiality
- Assist coworkers and support office operations as needed
- Follow workplace policies and attendance expectations
- Perform additional duties assigned by leadership
Billing Follow-Up Specialist – Additional Qualifications
- Ability to sit and work at a computer for extended periods
- Ability to perform repetitive data entry tasks
- Daily standing, walking, and bending as needed
- Ability to lift up to 50 pounds when necessary
- Familiarity with EMR systems and medical billing software preferred
- Strong troubleshooting and problem-solving skills
- Ability to communicate professionally with patients and insurance representatives
- Occasional travel may be required
Benefits Include
- Competitive Pay
- Great Benefits Package
- Half-Day Fridays
- Supportive Leadership Team
- Positive Work Environment
- Career Growth Opportunities
- Stable Full-Time Schedule
TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYER
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