Front Desk Receptionist

Front Desk Receptionist

Alexandria Community Health Center is seeking a friendly, professional, and organized Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while supporting the daily operations of our busy primary care clinic.

Responsibilities

• Greet patients and visitors with professionalism and compassion
• Answer and direct incoming phone calls
• Schedule, confirm, and manage patient appointments
• Verify and update patient demographic and insurance information
• Assist with patient check-in and check-out processes
• Collect copayments and process payments as needed
• Maintain accurate patient records within the electronic medical record system
• Coordinate communication between patients, providers, and clinic staff
• Ensure confidentiality and compliance with HIPAA regulations
• Perform general administrative and clerical duties to support clinic operations

Qualifications

• High school diploma or equivalent required
• Previous receptionist, customer service, or medical office experience preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency with computers and basic office software
• Ability to work efficiently in a fast-paced healthcare environment
• Experience with electronic medical records is a plus

What We Offer

• Competitive pay
• Comprehensive benefits package
• Paid time off and holidays
• Supportive team environment
• Opportunity to make a positive impact on the health of our community

If you are dependable, detail-oriented, and passionate about providing exceptional customer service, we encourage you to apply and become part of the Alexandria Community Health Center team.

Pay: From $12.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $12