Scheduling and Support Staff-Home Improvement

Position Overview:
Trim-A-Seal of Indiana is seeking a highly organized and customer-focused individual to join our team as Scheduling & Support Staff for our SunSetter Awning department. This role is one of two key office positions responsible for keeping daily operations running smoothly during our busy season. You will serve as a central point of communication between customers, installers, and internal staff while ensuring all projects are properly scheduled, tracked, and supported.

Key Responsibilities:

• Answer incoming calls and direct inquiries to the appropriate team members
• Provide excellent customer service, including handling questions, concerns, and follow-ups
• Schedule installation and service appointments efficiently and accurately
• Order materials and coordinate delivery timelines with scheduled jobs
• Monitor and track all SunSetter jobs from sale through completion
• Maintain clear communication with installers and field teams
• Assist with resolving scheduling conflicts or service issues
• Keep organized records and update internal systems as needed

Qualifications:

• Strong organizational and multitasking skills
• Excellent phone and customer service skills
• Ability to work in a fast-paced, seasonal environment
• Detail-oriented with strong problem-solving abilities
• Proficient with basic computer systems
• Previous experience in scheduling, customer service, or administrative support preferred

What We’re Looking For:

• A team player who communicates clearly and professionally
• Someone dependable who takes ownership of their responsibilities
• A proactive thinker who can anticipate needs and keep operations moving

Work Schedule:

• Monday-Friday
• 8:00am-4:30pm

Pay: $15.00 - $18.00 per hour

Benefits:

• Paid time off

Application Question(s):

• This is a full-time seasonal position expected to run through October or November. Are you able to commit to this schedule without conflicts?

Work Location: In person

Salary : $15 - $18