What are the responsibilities and job description for the VP of Student Operations, 2 Hour Learning (Remote) - $400,000/year USD position at Trilogy?
You're the operational maestro who transforms chaos into symphony. When onboarding workflows are in disarray, platforms are disconnected, and support queues are overflowing—you're the force that creates order from operational entropy.
At 2 Hour Learning, we're in hypergrowth mode. With 25-30 new school campuses launching in the next six months, we need a visionary architect to design and execute the operational foundation for each one. From student onboarding and technology deployment to support systems and transition management—this is your canvas to create.
You won't step into a polished process. You'll architect it from the ground up, then scale it across our expanding educational ecosystem.
About 2 Hour Learning
2 Hour Learning powers a diverse portfolio of K-12 educational institutions—Alpha Schools, NextGen Academy, GT School, Texas Sports Academy, and Unbound Academy. Our revolutionary approach delivers a full year of academic growth in just two focused hours daily, freeing students to pursue passions from sailing to game design.
Our technology ecosystem integrates real-time progress visualization, curriculum intelligence, and feedback mechanisms—providing the perfect balance of structure and autonomy for accelerated growth.
With secure private equity backing and long-term funding, we're beyond the experimental phase. Our model has proven successful, charter applications are advancing, and licensing expansion is underway. Now we're building the infrastructure for scale—starting with you.
WHY THIS ROLE?
This position is the operational heartbeat of our expansion strategy.
You'll architect the systems ensuring every new campus launches flawlessly and operates seamlessly at scale. Your toolkit includes:
You'll collaborate directly with founders and operators who demand intensity, precision, and measurable results. If you instinctively repair broken workflows before others even detect the problem, we should connect.
If your mantra is "Why wait for solutions when I can build better systems myself?"—this role was designed for you.
What You Will Be Doing
Design, implement, and take ownership of the comprehensive systems and workflows that ensure seamless student onboarding, school activation, and platform updates—transforming potential chaos into operational excellence at every touchpoint.
Basic Requirements
We're seeking a strategic operational architect who excels in ambiguous environments, scales effective solutions, and eliminates inefficiencies—bringing extensive expertise in onboarding systems, support infrastructure, and mission-critical operational execution.
Your Qualifications Should Include
Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.
With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.
They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.
2 Hour Learning is reprogramming learning for the AI era.
Here’s How They’re Fixing It.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $200 USD/hour, which equates to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5626-US-Austin-VPofStudentOpe
At 2 Hour Learning, we're in hypergrowth mode. With 25-30 new school campuses launching in the next six months, we need a visionary architect to design and execute the operational foundation for each one. From student onboarding and technology deployment to support systems and transition management—this is your canvas to create.
You won't step into a polished process. You'll architect it from the ground up, then scale it across our expanding educational ecosystem.
About 2 Hour Learning
2 Hour Learning powers a diverse portfolio of K-12 educational institutions—Alpha Schools, NextGen Academy, GT School, Texas Sports Academy, and Unbound Academy. Our revolutionary approach delivers a full year of academic growth in just two focused hours daily, freeing students to pursue passions from sailing to game design.
Our technology ecosystem integrates real-time progress visualization, curriculum intelligence, and feedback mechanisms—providing the perfect balance of structure and autonomy for accelerated growth.
With secure private equity backing and long-term funding, we're beyond the experimental phase. Our model has proven successful, charter applications are advancing, and licensing expansion is underway. Now we're building the infrastructure for scale—starting with you.
WHY THIS ROLE?
This position is the operational heartbeat of our expansion strategy.
You'll architect the systems ensuring every new campus launches flawlessly and operates seamlessly at scale. Your toolkit includes:
- Complete autonomy to design and own the operational infrastructure
- A proven educational model with exceptional academic outcomes
- Cross-functional support from legal, product, launch, and finance teams—with you as the launch accountability anchor
- A culture that celebrates decisive action, systems thinking, and operational excellence
You'll collaborate directly with founders and operators who demand intensity, precision, and measurable results. If you instinctively repair broken workflows before others even detect the problem, we should connect.
If your mantra is "Why wait for solutions when I can build better systems myself?"—this role was designed for you.
What You Will Be Doing
- Spearheading comprehensive student onboarding, technology deployment, and system configuration across our network of 25 educational campuses
- Crafting and implementing rigorous SLAs for internal support mechanisms and problem resolution protocols
- Synchronizing efforts with launch, product, and platform teams to ensure operational readiness at every stage
- Orchestrating seamless transition management for platform enhancements, feature introductions, and workflow evolutions
- Establishing robust feedback mechanisms between field operations and central command to continuously enhance speed and reliability
- Developing transparent accountability frameworks and escalation hierarchies for operational excellence
- Managing one-off exceptions—your mission is to create scalable systems, not temporary fixes
- Operating in isolation—this role interfaces with platform architecture, product development, launch strategy, and support operations
- Executing someone else's vision—you'll conceptualize, implement, and refine your own operational framework
- Sacrificing momentum for consensus—you'll lead with decisive clarity and execute with velocity
- Treating support as a volume game—we prioritize meaningful outcomes over ticket metrics
Design, implement, and take ownership of the comprehensive systems and workflows that ensure seamless student onboarding, school activation, and platform updates—transforming potential chaos into operational excellence at every touchpoint.
Basic Requirements
We're seeking a strategic operational architect who excels in ambiguous environments, scales effective solutions, and eliminates inefficiencies—bringing extensive expertise in onboarding systems, support infrastructure, and mission-critical operational execution.
Your Qualifications Should Include
- Professional background with a premier strategy consulting organization (MBB or equivalent such as Deloitte S&O, Strategy&, EY-Parthenon, Accenture Strategy, LEK, Kearney, etc.)
- Minimum 10 years' experience in operations, product management, or customer-facing support environments with direct business impact
- Demonstrated success owning and scaling onboarding or provisioning workflows
- Proven ability to architect SLAs and manage high-volume internal service ecosystems
- Exceptional judgment regarding process optimization, tool selection, and escalation protocols
- Substantial experience with change management and technical implementation (beyond communications planning)
- Proficiency leveraging AI tools to accelerate processes and minimize manual intervention
- U.S. work authorization and capacity for 25% travel (approximately one week monthly)
Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.
With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.
They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.
2 Hour Learning is reprogramming learning for the AI era.
Here’s How They’re Fixing It.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $200 USD/hour, which equates to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5626-US-Austin-VPofStudentOpe
Salary : $400,000
