Mailroom Processor

Activities:

• Sort and collate incoming and outgoing mail, including batching, postage metering, counting, and filing.
• Return claims to providers as appropriate.
• Stocking mailroom
• Utilize Kodiak software to scan, index, and upload documents into electronic case files.
• Conduct quality assurance reviews on scanned and indexed documents.
• Collaborate with team members to investigate, locate, and retrieve documents both physically and electronically.
• Print, fold and stuff outgoing mail as required daily.
• Ensure letters/reports are printed on their designated timeframes
• Keep printers operational
• Keep management appraised of when paper and envelopes need to be ordered.
• Other duties as assigned

Pre-requisites:

• High School Diploma or equivalent, 2-year post-high school Degree, or Bachelor’s degree. Typical, 2-4 years of working experience in related fields
• A minimum of two years of previous experience for a government or private sector inbound customer service center or related field. (Preferred)
• Knowledge of basic help desk software, computer software and Microsoft Office applications.

Work Requirements:

• Hours of Operation: Within the hours of 7:45 AM –5:15 PM, Eastern Time, Monday - Friday candidate must be able to work any assigned 8-hour shift between these hours.
• Work environment is onsite in Washington DC.

Job Types: Full-time, Contract

Pay: $18.00 - $21.00 per hour

Work Location: In person

Salary : $18 - $21