Patient Access Representative

This position has the responsibility of receiving all patients in a courteous and accommodating manner. Responsible for answering inquiries regarding patient account payments and adjustments. Collect fee-for-service and co-payments and process charge tickets. Enter patient charges and post patient or insurance payments. Prepare and complete deposits and manage petty cash. Obtain and/or distribute patient information as needed to include signatures, surveys, and completion of forms. Prepare and work patient and insurance credits/refunds. Assist patient will setting up payment terms. Document bankruptcy when received. Prepare account detail and billing forms when requested. Runs daily reports as requested. Serves as back-up for registration. Ability to follow written or verbal instructions effectively. Other duties as assigned.

Licensure / Certification / Registration: N/A

Education: High School Diploma or equivalent. Associates Degree in Business a plus.

Experience: Previous experience in medical office setting and/or cashier experience preferred. Proficient computer skills.