What are the responsibilities and job description for the Corporate Sales Executive position at TridentCare?
ROLE:
The Corporate Sales Executive’s (CSE) primary job is to develop relationships at decision making levels within our customers’ organizations. These relationships will drive retention and growth for TridentCare service lines within a designated region. CSEs will be expected to collaborate with Account Executives (AE) to identify and develop the ladder of relationship within each Corporation. The CSE will report directly to the Regional Sales Director (RSD).
TASKS AND RESPONSIBILITIES:
- Become the single point of contact between TridentCare and our customer’s regional, corporate, and decision-making individuals.
- Improve national and regional corporate relationships.
- Gain knowledge to conduct professional business reviews and product presentations for customer corporate relationships.
- Educate corporations about new service offerings, be viewed as an extension of their organization.
- Positively impact Re-hospitalization
- Positively impact patient satisfaction
- Positively impact physician satisfaction
- Positively increase client revenue and ROI (reducing send out costs, lost bed days, etc)
- Sell Infection Prevention and Coronavirus education
- Demonstrate a general understanding of ROI selling
- Manage assigned account listing in CRM.
- Manage contract discussions and rate negotiations at the regional/corporate level.
- Responsible for conducting Quarterly Business Reviews (QBRs) to the region/corporate clients.
- Fulfill CRM documentation requirements for corporate reviews
- Attend major networking events (i.e. Healthcare Association Conferences).
- Network to develop corporate leads to close new business.
- Follow-up and close business generated from leads generated by the Account Executives.
OTHER RESONSIBILITIES:
- Must be available, and willing, to engage customers in both a business and casual environment. Consistently strive to be viewed as a Trusted Partner rather than a vendor to all current and potential customers.
- Must demonstrate the ability to develop relationships with owners, corporate, regional operations, and clinical staff.
- Promote the use and efficiency of TridentCare’s associated web portals
- Report corporate issues through appropriate channels in an accurate and timely manner with plan of correction.
- Proactively identify corporate billing and operational service issues.
- Work cooperatively with the customer and the Trident billing and operations teams to determine and execute a plan of correction that will meet the needs of all parties.
- Utilize the company CRM as directed. This will include:
- Develop and maintain accurate corporate files.
- Document all meeting notes.
- Track personnel changes within corporation
- Document and update competitive information in conjunction with Account Managers
- Attend industry conferences and regional meetings.
- Establish positive public image of Self and Company in all interactions with prospects, customers, colleagues, and competitors.
- Travel to the assigned territory may become necessary. Travel up to 75%
SKILLS|EXPERIENCE:
- A Bachelor’s Degree or equivalent knowledge is preferred.
- A minimum of 3 years of Sales, Marketing, or Clinical experience is required (preferably one year of Sales experience in conjunction with Clinical experience).
- Long Term, skilled nursing or Medical Sales experience or familiarity is preferred. Leadership mentality required to retain assigned corporations.
- Must have a proven track record of success.
- Must possess a high sense of urgency and a strong work ethic.
- Must possess basic to intermediate computer skills.
- Strong communication skills (verbal and written) are essential.
- Must have strong interpersonal and organizational skills.
- Must possess a high degree of initiative, creativity, and the ability to meet deadlines and work with minimal supervision.
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