What are the responsibilities and job description for the Sales Manager position at Trident Structures?
Job Purpose
This role is responsible for developing and closing sales opportunities for engineered concrete batch plant systems, including equipment-only and EPC (Engineering, Procurement, Construction) project delivery models.
Many opportunities begin with evolving or incomplete information. The successful candidate will guide customers through discovery, help define project scope, and collaborate with internal and external partners to progress projects from early concepts to committed orders.
This position is well-suited for a sales professional who enjoys complex projects, consultative selling, and working across technical and commercial teams.
Core Responsibilities:
Sales & Customer Discovery
- Develop and manage sales opportunities for concrete batch plant systems, equipment packages, and EPC projects
- Lead discovery conversations to understand production goals, site conditions, schedule expectations, and budget considerations
- Help customers evaluate delivery approaches (equipment-only vs. EPC) based on project needs
- Present conceptual system configurations and project approaches as opportunities evolve
- Educate customers on tradeoffs related to cost, schedule, performance, expandability, and delivery risk
EPC-Oriented Opportunity Development
- Support early definition of EPC project scope, responsibilities, and commercial boundaries
- Coordinate with engineering, construction partners, and third-party resources to support EPC proposals
- Assist in identifying assumptions, inclusions, exclusions, and interfaces within EPC opportunities
- Help customers understand project phasing, sequencing, and high-level execution considerations
- Support contract discussions related to EPC scope, risk allocation, and delivery expectations
Opportunity & Proposal Ownership
- Own opportunities from initial contact through contract execution handoff
- Coordinate proposal inputs across equipment, engineering, and EPC partners
- Maintain clear documentation of assumptions, risks, and scope boundaries
- Drive follow-up and decision-making throughout the sales cycle
- Maintain accurate opportunity data and forecasting within the CRM
Technical & Conceptual Selling
- Translate customer inputs into conceptual layouts, system narratives, and project approaches
- Communicate technical and EPC concepts clearly to both technical and non-technical stakeholders
- Collaborate with engineering to validate assumptions and solution direction
- Support proposals with sketches, narratives, and clear next steps
Market & Business Development
- Identify new customer opportunities, project types, and EPC market trends
- Represent the company at trade shows, site visits, and industry events
- Provide feedback to leadership on pricing dynamics, delivery models, and competitive positioning
- Contribute insight into future product and EPC service offerings
Performance Indicators
- Achievement of annual sales and margin goals.
- Timely and accurate proposal delivery.
- High customer satisfaction and repeat business rates.
- Consistent CRM data quality and responsiveness.
- Successful on-time coordination with internal and external project teams.
Equal Opportunity
Trident values diverse perspectives and encourages applicants from all backgrounds. We are committed to fostering an inclusive environment where every team member contributes to innovation, quality, and shared success.
Qualifications - Education & Experience
- Minimum 4 years of relevant experience in technical sales, equipment design, or project engineering (construction or manufacturing preferred).
- Experience with CRM systems (e.g., Pipedrive, Salesforce) and Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with Bluebeam and estimating tools preferred.
- Proficiency in Autodesk Inventor and AutoCAD is a plus.
- Steel fabrication experience is a plus.