Product Manager (Discovery & Research)

Trident Consulting is seeking a "Product Manager (Discovery & Research)" for one of our clients in “Rosemead, CA - Hybrid" A global leader in business and technology services.

Role: Product Manager (Discovery & Research)

Location: Rosemead, CA - Hybrid

Duration: Contract

Rate: $58-62/Hr

Day-to-Day Responsibilities/Workload

The Product Manager for Research & Discovery is responsible for turning ambiguous business needs into clear, validated, and estimate-ready problem definitions. This role runs discovery, maps cross-channel journeys, identifies constraints, and produces the “Discovery Packet” required for IT to provide accurate estimates and for leadership to make investment decisions.

This is a hands-on discovery and research role, not a delivery role and not a people-management role.

Key Responsibilities:

Strategic Discovery & Problem Framing

• Convert vague business problems into fully defined opportunities with customer business regulatory framing.
• Produce “shovel-ready? Discovery Packets to support IT estimation, capital requests, and strategic prioritization.
• Works with the Senior Manager of Product to create ROI models (when needed)
• Translate scattered backlog into strategic themes.

Research & Validation Leadership

• Lead customer research: interviews, usability tests, concept validation, and prototype creation/feedback.
• Leverage call center data, QM analytics, and operational insights to validate root causes.
• Works with Senior Manager of Product to identify regulatory constraints affecting the solution space.
• Product service blueprints, journey maps, business rule definition and low-fidelity prototypes.

Stakeholder & Scope Management

• Aligns with Domain PMs to understand end-to-end journey impacts and constraints early.
• Works with Domain PMs to define MVP boundaries and ensure IT estimates are based on realistic, validated scope.
• Ensure all discovery artifacts are aligned before transitioning work to estimation or execution.

Required Skills/Attributes

Qualifications

• 5 years in Discovery, UX Research, Product Strategy, and Service Design
• Strong skills in blueprinting, journey mapping, and early-stage prototyping
• Ability to translate user needs and operational insights into business value.
• Strong synthesis, facilitation, and problem-facing capabilities.

Desired Skills/Attributes

• Experience in large, complex, and regulated enterprises (preferred)

About Trident:

Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we’ve specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success.

Some of our recent awards include:

• Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
• Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
• Received the TechServe Excellence award.
• Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America.
• Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.