What are the responsibilities and job description for the BMC Remedyforce Consultant position at Trident Consulting?
Trident Consulting is seeking a "BMC Remedyforce" for one of our client. A global leader in business and technology services.
Job title: BMC Remedyforce
Location: Onsite to Hooksett, NH 03106
Type: Only W2
Top Skills:
1. BMC Helix Remedyforce
2. BMC Helix Remedyforce- SLA Configuration
3. BMC Helix Remedyforce- AI Configuration
Job Description/ Responsibilities:
• Understanding of BMC Helix Remedyforce Tool. Configuration and Workflow Administration of remedyforce. SLA Configuration/Assessment. Remedyforce AI configuration. AI-related enhancements. SLA reporting and governance.
• Define a clear roadmap for implementation of AI and SLA automation assessment in Remedyforce.
Years of Experience: 9.00 Years of Experience
About Trident Consulting
Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we've partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.
We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.