What are the responsibilities and job description for the BMC Helix Remedyforce Administrator position at IPolarity?
Job Title: BMC Helix Remedyforce Administrator
Location Hooksett, New Hampshire, Onsite
Job Description
Top Skills:
1. BMC Helix Remedyforce
2. BMC Helix Remedyforce- SLA Configuration
3. BMC Helix Remedyforce- AI Configuration
Job Description/ Responsibilities:
• Understanding of BMC Helix Remedyforce Tool. Configuration and Workflow Administration of remedyforce. SLA Configuration/Assessment. Remedyforce AI configuration. AI-related enhancements. SLA reporting and governance.
• Define a clear roadmap for implementation of AI and SLA automation assessment in Remedyforce.