What are the responsibilities and job description for the Front Office Staff position at Triangle Pediatric Dentistry?
The mission of Triangle Pediatric Dentistry is to provide comprehensive dentistry for infants, children, and teenagers, including those with special health care needs. We aspire to provide the highest quality dental care in a safe and compassionate environment. We endeavor to treat patients as if they were our own children and to offer exceptional customer service to parents.
Responsibilities:
Responsibilities:
- Schedule and confirm patient appointments
- Verify insurance for all clinical appointments
- Collect all monies due for services rendered
- Develop and maintain doctor/hygiene schedules as necessary
- Greet and check patients in and out, before and after treatment
- Educate, consult and present patient treatment plans
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
- File insurance pre-determinations
- Conduct financial consultation with patients when new treatment plans are presented, as applicable
- High school diploma or equivalent required
- A minimum of two years of front office experience preferably in a dental setting
- Proficiency with Microsoft Office Suite
- Knowledge of dental software strongly preferred