What are the responsibilities and job description for the Front Office Staff position at Gladwell Orthodontics?
At Gladwell Orthodontics, we will do everything we can to make our patients feel comfortable and at home! Our office offers the latest in orthodontic technology, all designed to provide our patients with the best orthodontic treatment and experience possible. Our team consists of caring, highly trained professionals who are ready to provide exceptional service for each patient.
Responsibilities:
Responsibilities:
- Schedule and confirm patient appointments
- Verify insurance for all clinical appointments
- Collect all monies due for services rendered
- Develop and maintain doctor/hygiene schedules as necessary
- Greet and check patients in and out, before and after treatment
- Educate, consult and present patient treatment plans
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
- File insurance pre-determinations
- Conduct financial consultation with patients when new treatment plans are presented, as applicable
- High school diploma or equivalent required
- A minimum of two years of front office experience preferably in a dental setting
- Proficiency with Microsoft Office Suite
- Knowledge of dental software strongly preferred