| Role: |
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| To assist the Branch Manager and to oversee the loan activities of the Branch; help to ensure the Branch meets financial, operational, service, and growth plans. |
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| Essential Functions & Responsibilities: |
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| - Assists in maintaining and developing a qualified staff sufficient to meet the needs of the members. |
| - Assists to develop a Sales Culture to promote all TCU products and services and financial planning offered through TFG, LLC. |
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| - Focus on Teller/FSR/Lending Procedures, TCU's Service Standards, Staff Development, Support, Mentoring and Coaching. |
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| - Proficient in all duties of a Branch Manager and capable of running the office in the Manager's absence. |
| - Develop into an FSR, servicing members as needed. |
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| - Keep management informed regarding key operating issues affecting the branch. |
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| - Perform other related duties as assigned. |
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| Knowledge and Skills: |
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| Experience | Three (3) to five (5) years of similar or related experience |
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| Experience in a leadership role preferred |
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| Lending and/or Mortgage experience preferred |
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| Education | (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). |
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| Interpersonal Skills | Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others, inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, and/or soliciting cooperation. |
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| Other Skills | * Team Building Skills |
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| * Strong written and/or oral Communication Skills |
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| * Computer literacy with Microsoft Window-Based Systems |
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| * Sales Acumen |
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| * Analytical Skills |
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| Physical Requirements | * Ability to sit for extended periods of time |
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| * Ability to twist, bend, squat, and reach |
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| Work Environment | Member Facing/Fast Paced/Team Orientated |
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| Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-889-2470 for other options to apply. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. |
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