What are the responsibilities and job description for the Peer Support Specialist position at Triad Family & Children's Services?
Job Summary
We are seeking a compassionate and energetic Peer Support Specialist to empower individuals navigating behavioral health challenges. In this vital role, you will serve as a relatable guide, offering peer-led support, mentorship, and crisis intervention to foster recovery and resilience. Your lived experience combined with professional skills will help create a safe, encouraging environment where clients feel understood, motivated, and supported on their journey toward mental wellness. This paid position offers an opportunity to make a meaningful difference in people's lives while working within a dynamic, team-oriented setting.
Responsibilities
- Provide empathetic peer support to individuals experiencing mental health or substance use challenges, utilizing your personal recovery experience to inspire hope and motivation.
- Assist clients in developing coping strategies and engaging in behavioral health and addiction counseling techniques tailored to their unique needs.
- Conduct crisis intervention and crisis management when clients are in distress, ensuring safety and stabilization through active listening and de-escalation techniques.
- Mentor clients by fostering trust, encouraging goal setting, and promoting engagement with treatment plans and community resources.
- Collaborate with clinical teams to coordinate care plans, document progress using Electronic Health Record (EHR) systems, and track client outcomes accurately.
- Utilize motivational interviewing skills to empower clients to make positive behavioral changes and sustain recovery efforts.
- Support clients in navigating social services, housing, employment resources, and other community supports vital for holistic well-being.
- Maintain confidentiality and adhere to all privacy regulations while documenting interactions and interventions thoroughly.
Qualifications
- Lived experience with mental health conditions or substance use recovery that qualifies you as a peer supporter; certification or training is preferred but not mandatory.
- Strong skills in crisis intervention and crisis management with the ability to remain calm under pressure.
- Knowledge of behavioral health principles, mental health counseling techniques, addiction counseling, and social work practices.
- Experience with motivational interviewing methods that foster client engagement and empowerment.
- Familiarity with Electronic Health Record (EHR) systems for documentation purposes.
- Excellent mentoring abilities with a compassionate approach that builds trust and rapport.
- Effective communication skills—active listening, empathy, clarity—and the ability to work collaboratively within multidisciplinary teams.
- Ability to handle sensitive situations discreetly while maintaining professionalism at all times. Join us as a Peer Support Specialist if you're passionate about making a tangible difference in people's lives through shared experience, active support, and unwavering encouragement!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Education:
- High school or equivalent (Preferred)
License/Certification:
- CERTIFIED PEER SUPPORT SPECIALIST required! (Required)
Willingness to travel:
- 75% (Preferred)
Work Location: Hybrid remote in Charlotte, NC 28270
Salary : $20 - $25