Surgery Counselor

Overview
We are seeking a compassionate and experienced Surgery Counselor to join our healthcare team. The Surgery Counselor is responsible for assisting patients with all aspects of pre-operative preparation to promote confidence in their medical care and ensure a smooth surgical experience. This role serves as a key liaison between the physician’s office, surgical facility, patient, and primary care physician. The coordinator also educates patients on insurance coverage, including co-insurances and deductibles, and completes all required documentation accurately and efficiently.

Responsibilities

• Act as an effective liaison between patients, surgeons, primary care physicians, and surgical facilities throughout the pre-operative process
• Collect and organize all required surgical documentation
• Schedule all patient surgeries and pre-operative appointments, including those with primary care physicians, surgical facilities, ophthalmologists, or technicians
• Schedule post-operative appointments as required
• Arrange patient transportation when necessary
• Notify patients of all scheduled appointments in a timely manner
• Prepare surgery folders and post-operative kits
• Send required H&P forms, laboratory requests, EKGs, and radiology orders to primary care physicians
• Answer telephone inquiries from patients, family members, and primary care physicians regarding surgeries and related concerns
• Contact patients two days prior to surgery to confirm arrival time, answer questions, and review medication instructions
• Perform other duties as assigned

Experience

• Excellent communication and interpersonal skills
• Strong organizational skills with exceptional attention to detail
• Effective problem-solving abilities
• Proven ability to meet deadlines in a fast-paced environment
• Ability to work both independently and collaboratively as part of a team
• Demonstrated computer literacy
• Ability to meet patient surgical scheduling volumes as established by the Clinic Administrator

Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to creating an inclusive and welcoming workplace for all employees.

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18