Dispatcher

Company: Tri-State Water, Power & Air

Location: Cape Girardeau, MO

Position Type: Full-time

Position Overview:

Tri-State Water, Power & Air is seeking a dedicated and detail-oriented Dispatcher to serve as a crucial link between our Sales and Marketing departments. In this fast-paced role, you will be responsible for ensuring smooth communication, efficient routing, and timely support for field representatives across multiple states. This position requires quick decision-making, multitasking abilities, and a high level of customer service.

If you thrive in a dynamic environment and are seeking an opportunity to grow within a company with a proven track record, we want to hear from you!

Key Responsibilities:

• Act as a liaison between Sales and Marketing, providing support to both teams.
• Dispatch and route 15–25 representatives across 9 states, ensuring timely service and operational efficiency.
• Track and report daily production metrics to ensure alignment with company goals.
• Manage production spreadsheets, ensuring data accuracy and timely updates.
• Perform data entry tasks with precision.
• Answer inbound phone calls, addressing inquiries professionally.
• Collaborate with a second dispatcher to maximize efficiency and improve workflow.
• Provide ongoing support to Sales and Marketing teams, adapting to their needs and priorities.
  
  
  

Qualifications:

• Strong ability to read maps and follow directions.
• Proficient typing and data entry skills with a keen attention to detail.
• Expertise in Microsoft Office Suite and CRM platforms.
• Exceptional time management and organizational skills, with the ability to multitask in a fast-paced, ever-changing environment.
• Availability to work a flexible schedule, including evenings and Saturday mornings.
  
  
  

Why Join Tri-State?

• Full-time position with opportunities for career growth.
• Comprehensive benefits package, including Paid Time Off (PTO), 401(k), and a variety of insurance options.
• A proven launching pad for long-term career advancement within the organization.
  
  
  

If you're ready to take the next step in your career and meet the qualifications outlined above, we’d love to talk to you! Join a company with a legacy of success and make an impact as part of the Tri-State team.