Director of Housing Support

Tri Delta is seeking a Director of Housing Support to serve as a strategic, relationship-focused leader who drives the growth and impact of Tri Delta’s housing program while advancing the organization's mission to support a thriving collegiate experience. The primary objective of this position is to lead the Housing Support Team, cultivate strong partnerships with local house corporations, and collegiate chapters, and serve as the primary champion for expanding Tri Delta Housing through strategic planning, project transitions and stakeholder engagement and will help shape the future of Tri Delta Housing.

The ideal candidate will combine their excellent communication and leadership skills with their ability to build trust with stakeholders and drive change management processes to build excitement for the mission of Tri Delta Housing.

The role is remote eligible. Candidates must be physically located in the US and eligible to work in the US without sponsorship. 

Why work for Tri Delta?  

• Mission driven culture
• Excellent work environment  
• Paid vacation & holidays  
• Benefits including health insurance (medical, dental, & vision), retirement, & life insurance  
• Industry leading professional training  
• Growth & promotion opportunities  

Details: 

• Status:                     Full-Time, Salaried – Exempt
• Location:                Remote eligible
• Travel:                     Up to 20%
• Supervised by:       Vice President of Housing
• Supervises:             Housing Support Manager, Volunteers & Housing Support Manager, Resources
• Driving Status:      Occasional

KEY RESPONSIBILITIES 

Responsibilities will include, but are not limited to, the following:  

Leadership 

• Lead and supervise the Housing Support Team currently consisting of the Housing Support Manager, Volunteers and the Housing Support Manager, Resources. 

• Develop and strengthen relationships with a diverse group of stakeholders including housing volunteers and collegiate chapters and volunteers to position Tri Delta Housing as a trusted partner and resource. 

• Provide timely and relevant communication to housing volunteers in collaboration with the Housing Support Manager, Volunteers. 

• Vision and direct resource development for collegiate chapters and local house corporations. 

• Identify opportunities where Tri Delta Housing would be best positioned to support and improve the collegiate experience and support long term collegiate chapter health.  

• Lead and develop unique housing recommendations related to new and returning chapter opportunities (extension) where property procurement will be required. 

Strategic Growth 

• Identify and minimize areas of operational risk for Local House Corporations and Tri Delta Housing in alignment with Tri Delta’s Strategic Plan. 

• Develop and lead project management to grow Tri Delta Housing and identify new business opportunities. 

• Develop and refine Tri Delta Housing’s message house and pitch in alignment with the organization’s strategic plan to promote the opportunity to join Tri Delta Housing to local house corporations and collegiate chapters. 

• Educate stakeholders about the advantages of Tri Delta Housing through various means including customized informational sessions and in-person visits. 

• Synthesize information and prepare reports to support strong growth decision making.  

• Refine and develop the process for local house corporations to join Tri Delta Housing with support from outside general counsel. 

• Lead and execute activities for locations joining Tri Delta Housing and collaborate with other Executive Office team members and outside experts to ensure a seamless operational transition. 

• Track and report on transition progress and prepare regular status updates for leadership. 

• Visit properties, as requested, to assist with transitions to Tri Delta Housing. 

Create and Support the Tri Delta Housing Brand Identity 

• Capture unique moments and create and share stories showcasing the benefits and service offerings of Tri Delta Housing. 

• Envision, create and execute Tri Delta Housing presence at enterprise events to position Tri Delta Housing as a distinct and recognizable housing solution. 

• Develop and conceptualize Tri Delta Housing’s marketing and online presence; serving as a project owner and champion with the Brand Advancement Team. 

• Collaborate with staff and volunteer teams across the organization to promote and reinforce the value of the housing experience as a cherished part of Tri Delta membership. 

Required qualifications include: 

• Bachelor’s degree from an accredited college or university 

• 3-5 years of experience in areas like:  

• Sales or marketing 

• Business operations  

• Property transfers – deeds, title exams, etc. 

• Supervision and team leadership 

• Excellent communication, presentation, and stakeholder management skills. 

• Strong project management and change management skills. 

• A history of adapting to change and flexibility in meeting changing priorities. 

• Experience leading cross-functional teams. 

• Ability to travel as requested. 

Preferred qualifications include: 

• Experience in non-profit or mission-driven organizations. 

• Tri Delta alumna or similar Greek-life housing experience 

Fulfill professional expectations of all Tri Delta employees: 

• Abide by and lead others in Tri Delta’s project management process and practices. 

• Receive and act on feedback; focus on self-development to become the best version of yourself.  

• Pursue open and consistent communication with Tri Delta employees and volunteers.  

• Conduct all work with a focus on elevating Tri Delta’s brand as a premier women’s organization dedicated to helping women live, learn, and lead – with Purpose, for a lifetime.   

• Be passionate about serving others (e.g., Tri Delta employees, Board members, collegiate and alumnae members) and helping them become the best versions of themselves.   

Important Considerations

• We do require successful completion of a background check and drug test. If this is a concern, please discuss it with the hiring team during your first interview. 
• Tri Delta does NOT use AI or algorithm-based tools in our hiring process. 

Tri Delta’s employees are called to kindness, appreciate each other’s unique abilities, and value diverse perspectives. We welcome candidates with a wide range of experiences, identities and viewpoints. At Tri Delta, we don’t just accept differences–we celebrate and support the diverse backgrounds and skills of our employees and believe that they make us stronger. We are proud to be an Equal Opportunity Employer and are committed to a workplace free of discrimination and harassment.

Salary : $60,000 - $75,000