What are the responsibilities and job description for the CASE MANAGER / CAREER COUNSELOR position at Tri-County Community Action Agency?
CASE MANAGER / CAREER COUNSELOR
EMPLOYMENT & TRAINING DEPARTMENT
FULL-TIME, FULL YEAR, 30 TO 40 HOURS PER WEEK, NORTH PROVIDENCE CAREER CENTER
GENERAL RESPONSIBILITY: Responsible for successful completion of the Intake, Assessment & Individual Career Plan for clients primarily 14 to 24. Must possess strong leadership qualities and have experience identifying and addressing various barriers that may inhibit successful completion of approved service plan.
SPECIFIC RESPONSIBILITIES: Must be able to work independently to manage clients at varying stages of success that may need employment supports, conflict resolution, internal / external referrals, and long and short term follow up. The ideal candidate will possess the necessary skills to offer clients positive reinforcement that provides the motivation necessary to achieve individual career goals and realize their potential as members of the labor force. Responsible for managing & tracking client participation in all service plan activities via approved data base(s) for the purpose of ensuring compliance with mandated performance outcomes. Client service plans include: setting personal & professional goals; creation of an ideal household budget; exploring labor market information; participation in career & professional development workshops; work readiness & soft skills training; exploring career options which support ideal lifestyle; participating in paid and unpaid work experiences; facilitating enrollment in advanced training, military, apprenticeship or short / long term credential trainings; transition to college; financial & digital literacy; repairing credit & credit counseling; employment.
QUALIFICATIONS: Previous experience working with youth, understanding of agency vision and mission, knowledge of primary service area, ability to work independently to meet program goals, previous experience working with at risk, LD population, aged 16 to 24, workforce preparation experience preferred, Bachelor’s degree required.
COMPETITIVE BENEFIT PACKAGE: We offer a competitive salary and benefits package including Health, Dental, Vision, Life, and Disability insurance, as well as a 403b Savings Plan/Pension with an Agency match, Vacation, Sick, Holiday time and access to Agency-sponsored EAP services for employees and their families. Many training opportunities are available that include, but are not limited to various educational experiences, certificate programs, CPR and First Aid training as well as ongoing occasions for additional learning. Tri-County is a qualified entity for employees to access loan repayment opportunities.
APPLICATION PROCESS: Please visit our website at www.tricountyri.org to view our current openings. Click on the Job Opportunities link on the bottom of the page; click on “To view all available employment opportunities, click HERE”.
Tri-County Community Action Agency is an Equal Opportunity and Affirmative Action Employer. Tri-County is committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, color, national origin, religion, sex, age, disability, veteran status, sexual orientation, limited English proficiency (LEP), gender identity, or any other classification protected by law.
