What are the responsibilities and job description for the Entry-Level Customer Service Sales Representative position at TRI CITY CHEESE AND MEATS?
Job Overview
This is a full-time, on-site position. You will be a point of contact for our wholesale customers, handling inbound orders, answering product questions, and resolving issues. You will also look for opportunities to grow existing accounts by introducing customers to new products and promotions. This role works closely with our drivers and warehouse staff to keep things running smoothly day to day.
Duties
- Answer inbound calls and emails from wholesale customers to process orders and resolve inquiries
- Enter and track orders accurately using our order management system
- Follow up on deliveries and coordinate with drivers to address any issues
- Build relationships with existing accounts and identify upsell and cross-sell opportunities
- Communicate product availability, promotions, and pricing clearly and accurately
- Handle complaints professionally and work toward fast, fair resolutions
- Support the sales team with account maintenance and outreach as needed
Requirements
- Comfortable on the phone and able to handle a ambiguity and uncertainty without losing your cool
- Strong follow-through: things you say you will do, you do
- Basic computer skills; experience with order entry or inventory software is a plus
- Some background in customer service or inside sales preferred, but we will train the right person
- Familiarity with food, grocery, or distribution is an advantage, not a requirement
Join us to be part of a vibrant team dedicated to delivering outstanding client service while building your sales expertise. We believe in fostering growth through positive energy, clear communication, and a supportive environment—your journey toward a rewarding career starts here!
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
Work Location: In person
Salary : $14