Housekeeper - Lakeview at Nomi

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Job Description:

Position Summary

The Housekeeper is responsible for maintaining the cleanliness, appearance, and overall presentation of the community’s interior and exterior common areas. This position plays an important role in creating a clean, welcoming, and well-maintained environment for residents, prospects, guests, and team members.

The ideal candidate is detail-oriented, dependable, professional, and takes pride in maintaining high standards of cleanliness. The Housekeeper must be able to work independently, prioritize daily responsibilities, and respond to the changing needs of a busy multifamily community.

Essential Responsibilities

• Clean and maintain all assigned common areas, including:Lobbies and entrywaysHallways and corridorsElevators and elevator lobbiesClubrooms and resident loungesFitness centersRestroomsLeasing office and model unitsPool and amenity areasStairwellsMail/package areasOther assigned community spaces
• Vacuum, sweep, mop, dust, sanitize, and polish surfaces as needed.
• Clean windows, glass doors, mirrors, fixtures, and other visible surfaces.
• Empty trash and recycling receptacles and ensure proper disposal.
• Maintain cleanliness of high-traffic areas throughout the day.
• Clean and prepare vacant apartment homes for move-in, including touch-up cleaning as assigned.
• Assist with apartment turnover cleaning and ensure homes meet established property standards prior to move-in.
• Maintain supplies, equipment, and cleaning materials in an organized and secure manner.
• Report damaged, broken, or unsafe conditions to management or maintenance immediately.
• Identify and report maintenance issues, leaks, lighting concerns, plumbing issues, or other property conditions observed during daily cleaning.
• Follow established cleaning schedules, checklists, and property standards.
• Assist with deep-cleaning projects, special events, resident events, and property inspections as needed.
• Maintain a professional appearance and courteous demeanor when interacting with residents, prospects, vendors, and team members.
• Protect resident privacy and maintain confidentiality while working in and around occupied apartment homes.
• Follow all company safety procedures, OSHA guidelines, and proper handling and storage procedures for cleaning chemicals.
• Perform other duties and special projects as assigned by management.

Customer Service Expectations

The Housekeeper is a visible representative of the property and is expected to:

• Maintain a friendly, professional, and approachable demeanor.
• Acknowledge residents and guests when encountered throughout the community.
• Respond courteously to resident questions and direct requests to the appropriate team member when necessary.
• Maintain a clean, organized, and professional appearance at all times.
• Demonstrate pride of ownership and treat the community as if it were their own.

Qualifications

• Previous housekeeping, janitorial, hospitality, hotel, or multifamily experience preferred.
• High school diploma or equivalent preferred.
• Ability to follow written and verbal instructions.
• Strong attention to detail and cleanliness standards.
• Ability to work independently with minimal supervision.
• Ability to prioritize tasks and manage time effectively.
• Dependable and punctual with a strong attendance record.
• Ability to interact professionally with residents, guests, and team members.
• Must be able to safely use common cleaning equipment and chemicals.

Physical Requirements

The position requires frequent physical activity, including:

• Standing and walking for extended periods.
• Bending, stooping, kneeling, reaching, and climbing stairs.
• Lifting and carrying cleaning supplies and equipment.
• Pushing and pulling cleaning carts and equipment.
• Ability to lift and carry up to approximately 25–50 pounds, as required by the position.
• Ability to work indoors and outdoors and in varying temperatures and conditions.

Performance Expectations

Success in this position will be measured by:

• Consistent cleanliness and presentation of assigned areas.
• Completion of daily cleaning assignments and schedules.
• Attention to detail and adherence to property standards.
• Timely reporting of maintenance and safety concerns.
• Professional interaction with residents, guests, and team members.
• Reliability, punctuality, and attendance.
• Proper use and care of company equipment and supplies.
• Ability to maintain high standards during apartment turnovers and property inspections.

The Housekeeper is expected to contribute to a clean, safe, welcoming, and professionally maintained community while supporting the property’s overall resident experience and operational goals.

Benefits as a TRGM Employee:

• Base Salary Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k
• Employee Engagement and Wellness programs.
• Company-paid PTO
• Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.