What are the responsibilities and job description for the Lead Resident Maintenance Technician position at Trew?
Monday - Thursday 5:00 pm - 3:15 am
The essential functions of the maintenance technician are to act as a representative of Trew by providing excellent customer service through execution and completion of reactive and scheduled maintenance tasks assigned by the service manager or other supervisors. The individual in this role must have a hands-on, and ‘can do’ attitude.
This role is for you if...
TREW’s story:
Business gets done working together. Successful business happens when trusted partners work together, to win together. At TREW we know that our customers buy solutions and technology built by people. With over 400 team members, we work fearlessly every day to do the right thing, even when no one is watching. From seasoned professionals to undergraduate co-ops, our team members enjoy seeing the impact of their contributions every day.
Trew and its companies are an equal opportunity employer. Applicants will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
The essential functions of the maintenance technician are to act as a representative of Trew by providing excellent customer service through execution and completion of reactive and scheduled maintenance tasks assigned by the service manager or other supervisors. The individual in this role must have a hands-on, and ‘can do’ attitude.
This role is for you if...
- You love keeping customers happy
- You enjoy hands on problem solving
- You are detail oriented and have experience with Mechanical and Electrical industrial maintenance
- Following all company safety plans
- Providing superior Customer Experience
- Providing operational support of material handling equipment (MHE)
- Performing Mechanical and Electrical preventative and corrective maintenance
- Creating, updating and completing work orders
- Advising your supervisor of potential hazards (safety and operational)
- Available as needed for emergency calls and periodic overtime
- Supporting and assisting project work
- The on-site, Key 2 contact and escalation point for any downtime events or customer concerns
- Assisting with Key 2 technician scheduling for call offs and customer change requests
- Overseeing PM Schedule compliance from Key 2 technicians
- Assisting supervisor with reviews of Key 2 technicians
- Assisting supervisor with training of Key 2 technicians
- Assisting supervisor with reporting when necessary
- High attention to detail exceptional organizational skills
- Experience testing and maintaining electrical equipment using hand and power tools
- Experience diagnosing malfunctioning systems to locate problems and make repairs
- Experience inspecting electrical systems and their connections to identify hazards
- Ability to use software programs such as MS Office, CMMS, etc...
- Ability to complete work in a timely, accurate and thorough manner
- Effective verbal and written communication skills with leadership, colleagues and other internal and external contacts
- Ability to exhibit a professional manner in dealing with others along with the ability to maintain constructive working relationships
- Ability to prioritize to meet customer expectations
- Thorough knowledge of parts inventory location and use
- Ability to work in excess of 40 hours per week as required
TREW’s story:
Business gets done working together. Successful business happens when trusted partners work together, to win together. At TREW we know that our customers buy solutions and technology built by people. With over 400 team members, we work fearlessly every day to do the right thing, even when no one is watching. From seasoned professionals to undergraduate co-ops, our team members enjoy seeing the impact of their contributions every day.
Trew and its companies are an equal opportunity employer. Applicants will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.