What are the responsibilities and job description for the Field Application Engineer position at Trenton Systems?
Description
Field Application Engineer Position Summary
Provide engineering and operational support to the sales group and customers. Duties include project management, product support, system-level development, and quotations. Employee will strive to satisfy the needs of customers with on time delivery and continuous improvement in quality, products and services.
Are you passionate about cutting-edge computer hardware and eager to make a significant impact in the MIL/Aero industry? Join Trenton Systems as a Junior Solutions Engineer and collaborate with a dynamic team dedicated to delivering top-tier computing solutions.
Why Trenton Systems?
- Innovative Environment: Engage in system-level development and compatibility testing, pushing the boundaries of technology.
- Professional Growth: Manage diverse projects and coordinate across departments, enhancing your technical and leadership skills.
- Client Interaction: Travel occasionally (<10%) to meet clients, providing tailored solutions and experiencing firsthand the impact of your work.
Duties and Responsibilities of a Field Application Engineer
- Duties include, but are not limited to: project management, system level development, quoting, part creation, bill of material creation, bill of material maintenance, oversight of prototype material delivery and assembly, and customer support.
- System compatibility and compliance testing.
- Add & maintain client / program information as needed in HubSpot CRM.
- Willingness to quickly respond to inbound client communication through contact requests, or product inquiries.
- Coordinate between sales and the other departments within Trenton regarding projects, customer requirements, potential orders, existing orders, technical status, etc.
- Work to resolve product and process issues with prototypes and/or first production products.
- May conduct special projects as requested by Management.
- Provide general support for all sales staff.
PM21
Requirements
- Systems Engineering or equivalent degree
- 5 years’ technical knowledge of Intel based computer hardware solutions, preferably in the MIL/Aero market.
- Knowledge of MIL-STD-810 or DO-STD-160 testing standards preferred.
- Application experience in the following: Windows Operating Systems, Word, Excel, Contact Management Software, Outlook. Experience with Linux and RTOS Operating Systems preferred.
- Experience with computer server architectures
- Experience with integrating third party cards into computer servers
- Have solid understanding of server system impacts related to thermal challenges, power consumption, and systems integration when modifications are required to current server products.
- Experienced troubleshooting IT computer systems and working with customers to help them troubleshoot server products
- Excellent communication skills.
- Ability to manage numerous simultaneous projects.