Strategic Account Manager

Description

Position Summary

Make initial contacts with customers - providing technical and pricing information on Trenton products as well as answering questions regarding product delivery and performance; Employee will strive to satisfy the needs of customers with on time delivery and continuous improvement in quality, products and services.

Essential Duties & Responsibilities

• Actively prospecting inquiries & potential customers via phone calls, internet & e-mail, bingo/magazine contacts, or mailings; Duties include, but are not limited to: entering contact information into CRM system, providing technical & pricing information, literature, 3rd party vendor sources, scheduling follow-up contact dates, soliciting evaluation orders
• Maintain daily activity for accounts with assigned responsibility. Duties include, but are not limited to the following: customer inquiries/problems, order entry, shipment scheduling, pricing, and technical information
• Maintain a target & evaluation customer list with scheduled or needed activity
• Provide projections for monthly sales forecast and inventory control forecast
• Review periodicals for increase of technical knowledge & potential prospects
• Travel to evaluation/prospects and existing customers
• Provide weekly sales activity reports on target prospects and evaluation customers
  
  

Requirements

• AS or equivalent
• Minimum of 3 years experience in electronics Sales or equivalent
• Some knowledge of computer hardware & software architectures (preferred)
• Excellent presentation skills
• Application experience in the following: Windows Operating Systems, Word, Excel, Contact Management Software, E-mail, Internet
• Travel required, as needed