What are the responsibilities and job description for the Call Center Appointment Setter position at Tremco CPG Inc.?
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match
Company Pension Plan
Health Insurance
Paid time-off
Primary Duties and Responsibilities:
- Contact businesses to set appointments for our outside sales team
- Utilize our client database to track calls and make follow-up calls to create opportunities for establishing new accounts.
- Generate interest in our services through marketing campaigns.
- Send emails and marketing materials to potential prospects.
- Meet attainable call and appointment goals.
- Accept inbound calls to set and book appointments.
- Follow up with leads who missed an appointment.
- Qualify leads to be transferred to the closers
- Deliver exceptional customer communication to foster strong customer relationships from the outset.
- Maintain accurate conversations, notes, and customer contact in our CRM.
Qualification:
- Experience in making cold and warm calls.
- Experience with using a CRM (Salesforce experience is a plus).
- Professional attitude and reliable team member.
- Customer Service.
- Prioritize call schedules based on need.
- Follow directives with excellent organizational and follow-up skills.
The salary range for applicants in this position generally ranges between $48,000 and $52,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law..
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Salary : $48,000 - $52,000