What are the responsibilities and job description for the Admin / Arborist Assistant position at Tree Masters?
???? Rockstar Admin / Arborist AssistantTreemasters Tree Care – [Location]We are growing fast and looking for a high-performing, detail-obsessed, solutions-driven Admin / Arborist Assistant who thrives in a fast-paced environment and wants to be a key player in building something great.This is not just an admin job. This role sits at the center of our branch operations — supporting our Sales Arborists, customers, and General Manager while helping us continuously improve how we operate.If you love organization, systems, customer experience, and making businesses run better — keep reading.What You’ll Own & DriveSales & Customer SupportProactively generate leads through outbound calls and follow-up campaignsPrepare and send professional proposalsCoordinate and manage multiple Sales Arborist calendarsDeliver exceptional customer service on inbound callsBuild strong customer relationships and confidently process paymentsMaintain a clean, accurate CRM databaseOperations SupportSupport Sales Arborists with documentation, scheduling, and workflow coordinationEnsure paperwork, permits, and internal processes are completed accurately and efficientlyMonitor call quality and participate in coaching and training sessionsSupport the Office and General ManagersAct as a right-hand support to the OM& GM in daily branch operationsHelp track key metrics and ensure operational accountabilityAssist in implementing new systems, workflows, and process changesIdentify inefficiencies and proactively suggest improvementsTake the lead on rolling out process improvements across the branchWho You AreHighly organized and detail-orientedProactive — you don’t wait to be told what to fixComfortable juggling multiple priorities in a fast-paced environmentStrong communicator with a confident and professional phone presenceTech-savvy and comfortable learning new software systemsSolutions-driven — you bring ideas, not just problemsMotivated by growth and continuous improvementWhy This Role MattersYou will directly impact:Sales performanceCustomer experienceOperational efficiencyBranch growthThis is a highly collaborative role with real opportunity to grow as we continue expanding nationally.From: Daniel Evert Sent: Wednesday, March 4, 2026 11:48 AMTo: Eva Lawrence Subject: New Position to PostHey Eva,I want to hire another Admin.. but a superstar who can also be an arborist assistant. I cut and pasted the job posting for that role ( Arborist assistant) from my past employer to provide an ideaAs an Arborist Assistant, you will play a vital role in supporting sales and branch operations. A typical day may include:Making outbound sales calls and generating leadsCreating proposals and scheduling customer appointmentsMaintaining multiple sales calendarsProviding world-class customer service on inbound callsBuilding positive rapport with customers and processing paymentsAdministering the customer database and maintaining accurate recordsCompleting paperwork efficiently and supporting Sales ArboristsParticipating in call monitoring and coaching sessions for training and quality supportThis is a fast-paced and highly collaborative role, offering opportunities to build your knowledge, develop your skills, and contribute to the success of the team.
Salary : $20 - $27