Operations & Documentation Coordinator

Tree Market is seeking an organized, detail-oriented, and proactive Operations & Documentation Coordinator to support the daily execution of logistics and transportation operations.

This position plays a critical role in coordinating documentation, maintaining operational records, supporting customer service, and ensuring shipments move efficiently while complying with company procedures.

The ideal candidate enjoys working in a fast-paced environment, has excellent organizational skills, and can manage multiple priorities while maintaining accuracy.

• Prepare, review, and organize shipping and logistics documentation.
• Ensure all operational files are complete and accurate.
• Maintain electronic and physical records following company procedures.
• Verify documentation before shipment execution.

• Coordinate daily activities with operations, warehouse, transportation providers, and customers.
• Monitor shipment status and follow up on pending tasks.
• Support scheduling and operational planning.
• Assist in resolving operational issues promptly.

• Serve as a point of contact for customers regarding shipment documentation and operational updates.
• Communicate with vendors and service providers to obtain required information.
• Ensure timely responses to customer requests.

• Update operational systems and internal databases.
• Prepare daily and weekly operational reports.
• Monitor shipment milestones and documentation status.
• Maintain accurate operational records.

• Ensure all documentation complies with company procedures.
• Identify documentation discrepancies and coordinate corrections.
• Support continuous improvement of operational processes.
• Maintain confidentiality of customer and company information.

• 2–5 years of experience in logistics, freight forwarding, transportation, or operations coordination.
• Experience handling shipping documentation is preferred.
• Fluent in both English and Spanish (written and spoken) is required.
• Strong organizational and multitasking skills.
• Excellent attention to detail.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Experience with logistics software or ERP systems is a plus.
• Ability to work independently and collaboratively.
  

• Problem-solving mindset.
• Strong time management.
• Ability to prioritize multiple tasks.
• Customer service orientation.
• Adaptability in a fast-paced environment.
• Professional communication skills.

Competitive health benefits package, including:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Gap Insurance
• Flexible Spending Account (FSA), where applicable
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Life Insurance

Paid Time Off (PTO)

Paid Holidays

Professional growth and career development opportunities

• Accurate and timely completion of operational documentation.
• On-time processing of shipment files.
• High documentation accuracy.
• Effective coordination between departments.
• Timely communication with customers and vendors.
• Compliance with operational procedures. 

Industry: Wholesale Import and Export

Employment Type: Full-time