What are the responsibilities and job description for the Office Assistant position at Tree Care Partners LLC?
About the role
The Office Assistant will play a key role in keeping operations running smoothly. This full-time role is ideal for someone who is detail-oriented, friendly, and enjoys working in a fast-paced environment. The incumbent for this position is preferred to work Monday – Friday, from 8:30AM to 5:00 PM. However, schedule flexibility will be considered for the right candidate. The Office Assistant will be paid hourly, starting at $18-$21 per hour depending on experience.
Responsibilities
- Answer and direct incoming phone calls in a professional and courteous manner
- Schedule appointments for Sales Arborists and Tree Care Crews
- Send out appointment confirmations and reminders to customers
- Contact customers to confirm services, contact information, answer general inquiries, and follow up as needed
- Perform general office duties including filing, data entry, and maintaining organized records
- Assist with customer communications via email or phone
- Support the team with administrative tasks and day-to-day operations as needed
Candidate requirements
- Previous experience in an office or administrative support role preferred
- Strong communication skills, both written and verbal
- Comfortable working with phones and basic office software (Microsoft Office, All-in-One machines)
- Ability to multitask and stay organized in a busy environment
- Friendly and professional demeanor with strong customer service skills
- Knowledge of tree care industry or scheduling software is a plus, but not required
Salary : $18 - $21