Sr. Salesforce Developer -- W2 Profiles -- Hybrid

Job Description: Senior Salesforce Developer – Service Cloud & Agentforce
Location: Hartford, CT (Hybrid – 2–3 days onsite per week)



Must-Have Skills

• Active Salesforce Trailhead profile with a PDI (Platform Developer I) certification.

• 6  years of Salesforce development experience.

• 3  years of hands-on Salesforce Service Cloud experience.

• Strong expertise in Apex and Lightning Web Components (LWC).

• Hands-on experience with Agentforce and Agent Script.

• Excellent written and verbal communication skills.

• Ability to collaborate effectively with onshore and offshore teams.

Highly Desired: Salesforce Agentforce Specialist Certification.

Key Responsibilities

• Design, develop, and maintain Salesforce applications using Apex, Visualforce, LWC, and Aura.

• Develop Apex classes, triggers, workflows, approval processes, validation rules, and formulas.

• Configure custom objects, roles, profiles, and permission sets.

• Build and support Salesforce Service Cloud solutions and Agentforce capabilities.

• Troubleshoot application issues and optimize performance using Salesforce logs and monitoring tools.

• Support monthly releases, deployments, and production maintenance.

• Use deployment and data management tools such as Apex Data Loader, Force.com IDE, ANT, Copado, and AutoRABIT.

• Collaborate with offshore teams, assign development tasks, review code, and coordinate smooth handoffs.

• Follow Salesforce development best practices and Agile delivery processes.

Required Qualifications

• 5  years of hands-on Salesforce development experience with Apex, LWC, and Aura; 6  years is the primary requirement.

• Strong understanding of Salesforce platform architecture and best practices.

• Experience with Salesforce AI tools, including Agentforce, Einstein Bots, Prediction Builder, and Next Best Action.

• Proficiency in debugging, troubleshooting, and performance tuning.

• Experience working in Agile environments; SAFe experience is preferred.

• Experience in an onshore/offshore support model.

• Strong communication and collaboration skills.

Preferred Qualifications

• Experience with Force.com IDE, Apex Data Loader, ANT, Copado, and AutoRABIT.

• Familiarity with GitHub, RTC, and automation tools.

• Salesforce Agentforce Specialist Certification.