What are the responsibilities and job description for the Spa Receptionist - (Part-Time) position at Treasure Island Hotel & Casino?
Specific Job Functions
- Check guests in and out of facility.
- Assist guests with booking appointments.
- Provide exceptional customer service and assist guests with questions.
- Ensure professional and courteous behavior to all guests and employees.
- Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments.
- Handle cash transactions by taking payments for services and for retail transactions.
- Manage cash till daily and distribute room charge tips to technicians at the end of the day/night.
- Conduct and handle retail sales.
- Perform other job related duties.
- Two to five years customer service experience preferred.
- At least one year of spa receptionist experience preferred.
- Must maintain a flexible schedule.
- Excellent communication skills necessary.
- Communicate in English both verbally and written.
- Bilingual a plus.
- Basic knowledge of spa software preferred.
- Ability to multi-task and handle a fast-paced work environment.
- Previous retail experience a plus.