Steward Supervisor

SECTION:                     JOB DESCRIPTION                                                                              

SECTION NO:              INFINITY BUFFET – BACK OF HOUSE

SUBJECT:                    STEWARD SUPERVISOR 

EFFECTIVE DATE:       04/01/2024     

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REPORTS TO: Buffet Supervisor, Sous Chef and EVS/Steward Manager  

RESPONSIBILITIES:

1. The Steward Supervisor is responsible for the flow of stewarding activity in the kitchen, dining area and bars.  
2. Hire, train and evaluate dish, pot and cleaning staff and coordinate sanitary maintenance of physical plant, service wares and equipment in all kitchens and bars.  
3. Develop, appraise and coach personnel for improvement as appropriate.
4. Orients and trains stewarding personnel in property and department policies and procedures.
5. Supervise, coordinate and participate in the activities of stewards and other kitchen personnel engaged in maintaining sanitation and safety standards.
6. Maintains an open and welcoming atmosphere that promotes skill enhancement.
7. Holds crewmembers accountable for standards which have been set by the department.
8. Maintains inventory levels of all china, glass, flatware, chemicals and all supplies associated with department needs.
9. Estimates supply consumption and ordering of cleaning supplies.
10. Monitors removal of all trash from kitchens to the appropriate receptacles.
11. Maintains clean and safe conditions around dumpster area as well as the area around the grease receptacle.
12. Provide ideas and suggestions for new products, services, technology and process.
13. Utilize staff to assist in the set up and breakdown of special events around the property.
14. Assists in implementing ongoing training programs for dishwashing, maintenance, sanitation and safety.
15. Keeps up-to-date with knowledge of (and use of) chemicals and electrical equipment used in the department.
16. Trains all subordinates on all MSDS sheets, updates and manuals.
17. Oversees cleanliness, service and productivity standards for all areas on a daily basis and coordinates training programs to achieve standards.
18. Ensures a safe work environment for all crewmembers through compliance with established guidelines: identifies and takes action to address safety hazards and reports such to Risk Management.
19. Present during high volume shifts to include nights, weekends and holidays.
20. Performs other duties as assigned to support the efficient operation of the department.

EDUCATION AND SKILLS REQUIRED:

High school diploma or equivalent minimum of 2 years as a Steward Supervisor in a similar resort/casino setting.

LICENSE / PERMIT REQUIREMENTS: Serv Safe certification is a plus. 

PHYSICAL REQUIREMENTS:  

1. Speak clearly and listen attentively to all crewmembers and guests.  
2. Stand and exert well-paced mobility for periods up to four hours in length.  
3. Lift pots, pans, etc., up to 40 pounds in weight.  
4. Read and write to facilitate the communication process.  
5. Excellent organizational skills.