What are the responsibilities and job description for the Remote Revenue Cycle Team Lead position at TRC Talent Solutions?
Pay: $60K-65K
We are looking for a Team Lead with experience in back-end A/R follow-up, resolution of aged accounts, and working denials for Hospital and/or Physician Billing. If you are skilled managing a team and working claims relating to these services, this is your opportunity to shine!
This is a permanent, fully remote position. In addition to a competitive salary, we offer a range of excellent benefits, including:
Flexible Work Schedule
Excellent Health, Dental, Vision, Life Packages
Opportunity for career growth
The Team Lead will supervise and promote teamwork to Patient Account Representative Is & IIs and assign work activities to deliver superior 3rd party A/R account remediation, productivity, and quality outputs.
Manages assigned staff and provides supervision and oversite to associated workload; tracks individual and team success against pre-defined key performance indicators
Assures that staff are following procedures as outlined in the respective clients Playbook/Detailed Procedure Document to assure compliance
Provides assistance to staff by answering questions, reviewing policies or procedures, addressing escalated issues, researching accounts, or providing feedback to staff
Participates in client meetings and advises on A/R issues and denial trends
Assists in the development and assessment of weekly client performance reporting metrics and associated deliverables
Provides timely and consistent feedback to employees under their span of control relating to job performance
Leads training and continuing education classes to assigned staff
Collaborates with organization leadership and other key stakeholders to assure both productivity and quality standards are maintained in accordance with organization metrics
Coordinates with Training Specialist for regulatory changes and develops new training materials as needed
Assists with new hire orientation of employees
Expanded knowledge of hospital/physician revenue cycle with specialization in billing, follow-up, third party A/R account resolution and call center activities
Thorough understanding of the risks and rules associated with handling Protected Health Information (PHI)
Demonstrates excellent verbal, written, and interpersonal communication skills
Functional hands-on knowledge and skills in the use of Microsoft Office Suite
Proven track record and experience with managing and directing people to achieve common goals
Minimum of 2 years Healthcare Revenue Cycle experience supervising staff members with specialization in 3rd party A/R management
Associates degree or equivalent required; Bachelors degree preferred
Hands-on experience using Epic, Cerner, Invision, Soarian, McKesson, Allscripts and other industry recognized Revenue Cycle Management Systems preferred
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Salary : $60,000 - $65,000