Order Entry Specialist

POSITION SUMMARY

The primary role of the order entry specialist is to perform sales order entry and data entry functions in support of our sales department. A typical day involves entering sales orders accurately as well as reviewing and proofing sales orders entered by other team members to verify accuracy. In addition, an Order Entry Specialist will clearly and effectively communicate with our clients via the telephone and email. The goal of this position is to contribute to the remarkable experience that our organization provides to our clients.

ABOUT TRC ELECTRONICS

TRC is a franchised distributor focused on power supply solutions for the electronics industry. We partner with OEMs to support their designs and help bring products to market across a wide range of applications, many of which directly impact how people live and work.

We are growing and focused on building a high-performance team. Our mission is to give our customers the power to succeed while creating an environment where our team can achieve personal, professional, and financial growth.

Our core values guide how we operate and who we hire: committed, trustworthy, disciplined, accountable, transparent, resilient, and intentional.

PERFORMANCE OBJECTIVES

• Accurately enter and update our clients sales order in our ERP system
• Reliably review entered sales order for accuracy
• Accurately perform data entry duties which include but are not limited to: department KPIs and data uploads to third parties
• Efficiently process website orders and schedule client follow ups for sales team
• Effectively communicate with clients via telephone and email
• Assist with training new team members on our ERP Software
• Accurately perform data entry duties which include but are not limited to: department KPIs and data uploads
• All other duties as assigned

KEY COMPETENCIES

• The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this role, but are not necessarily all inclusive.
• Remarkable attention to detail
• Adaptability - Adapt to changes in the work environment; manage competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.
• Prioritize and plan work activities in an organized manner; use time efficiently; set goals and objectives.

EDUCATION AND EXPERIENCE

• Associate’s Degree or equivalent experience
• 1-2 years of experience in customer service is preferred
• Strong presentation skills

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• Do you have experience with order processing?
• Are you comfortable working at a computer for extended periods of time?
• Do you have the ability to work overtime?
• Are you able to work during the core hours of 9:30am-6:00pm EDT, Monday-Friday if selected?

Experience:

• Data entry: 1 year (Preferred)
• HubSpot: 1 year (Preferred)
• Shopify: 1 year (Preferred)
• SAP: 1 year (Preferred)

Ability to Commute:

• Boca Raton, FL 33431 (Required)

Work Location: In person

Salary : $17 - $23