What are the responsibilities and job description for the Customer Service & Reservations Consultant position at Traveling with Tasha?
We are seeking a Customer Service & Reservations Consultant to support clients with researching, planning, and booking travel experiences. This role focuses on delivering excellent client service while managing reservations, documentation, and communication throughout the travel process.
This is a remote, flexible opportunity for individuals who enjoy helping others, staying organized, and working independently with the support of an established travel network.
Training and ongoing mentorship are provided. No prior travel industry experience is required.
Key Responsibilities
Remote
This is a remote, flexible opportunity for individuals who enjoy helping others, staying organized, and working independently with the support of an established travel network.
Training and ongoing mentorship are provided. No prior travel industry experience is required.
Key Responsibilities
- Communicate with clients to understand travel needs and preferences
- Research and coordinate reservations for hotels, cruises, flights, and vacation packages
- Provide clear and timely client communication before and after bookings
- Manage changes, updates, and travel documentation
- Maintain accurate client records and booking details
- Stay informed on destination information and supplier offerings
- Strong customer service and communication skills
- Comfortable working with online systems and digital tools
- Highly organized and detail-oriented
- Self-motivated with the ability to work independently
- Reliable internet access and a quiet remote workspace
- Must be at least 18 years old and authorized to work in the U.S.
- Remote work with flexible scheduling
- Comprehensive training and professional development
- Access to travel booking tools and preferred suppliers
- Ongoing mentorship and support
- Travel-related perks and industry discounts
- Commission-based compensation
Remote