What are the responsibilities and job description for the Remote Vacations Concierge position at Travel With Lani?
We are seeking motivated and detail-oriented individuals to join our team as Travel Concierge (Remote). This is a fully remote role where you will assist clients in planning and booking travel experiences while collaborating with a professional team and reporting to a team lead.
Key Responsibilities:
Key Responsibilities:
- Plan, research, and coordinate customized travel itineraries for clients.
- Assess client preferences, needs, and budgets to recommend tailored travel options.
- Book travel services including flights, accommodations, transportation, cruises, and tours.
- Provide professional client support before, during, and after travel.
- Resolve client concerns or issues promptly and professionally.
- Participate in ongoing training, professional development, and industry webinars to maintain knowledge and certifications.
- Collaborate with team members and suppliers to ensure high-quality client experiences.
- Strong verbal and written communication skills.
- Reliable internet access and a computer or smartphone.
- Experience in hospitality, customer service, or sales is a plus.
- Personal travel experience is helpful but not required.
- Comprehensive onboarding and ongoing professional training.
- Remote work with flexible full-time or part-time schedules.
- Career growth opportunities within the travel industry.
- Access to industry benefits and travel perks.