What are the responsibilities and job description for the FRONT DESK / OPERATIONS ASSOCIATE position at Travel Visa Pro?
NOW HIRING – FRONT DESK / CUSTOMER SERVICE / OPERATIONS
Los Angeles (Westwood)
Travel Visa Pro & Passportology are hiring dependable, sharp, customer-friendly people who want steady daytime work, flexible scheduling, and growth opportunity.
Tired of late nights, restaurant shifts, rideshare driving, or unpredictable hours? This may be a great fit.
We help customers with passports, visas, travel documents, virtual mail, registered agent services, and business filings. It is interesting work where every day is different.
Available shifts:
• Morning: 9am–1pm
• Afternoon: 1pm–5pm
• Saturday: 10am–2pm
• Combination of shifts available
• Work as much or as little as you'd like
No experience required. We can train the right person with strong attitude, reliability, and customer service skills.
What you’ll do:
• Welcome walk-in customers
• Check clients in and take payments
• Answer phones, emails, and customer questions
• Process passports, visas, and mail requests
• Scan documents and manage records
• Print labels and ship packages
• Take passport photos
• Help customers complete forms accurately
• Solve customer issues professionally
• Keep front desk organized and running smoothly
Benefits:
• Flexible schedule
• Part-time position
• Opportunity for full-time growth
• Paid sick time
• Vacation / PTO
• Unused sick and vacation payout
• Weekend shifts available
• 1% sales commission on everything you sell
• Six paid federal holidays
• Annual COLA increases
• Transit pass assistance
• Mileage reimbursement
• 401(k) with 3% safe-harbor contribution for eligible employees
• Potential profit-sharing bonuses
• Competitive pay
• Fast advancement opportunities
Ideal candidate:
• On time and dependable
• Friendly and professional
• Learns quickly
• Strong communicator
• Good with details
• Comfortable in a fast-paced environment
• Trustworthy with sensitive personal information
• Positive attitude
Trusted company. 16 years in business.
Apply now or message directly.
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