What are the responsibilities and job description for the Sales & Services Manager position at Travel Lane County?
Sales & Services Manager
About Us
Travel Lane County promotes the Eugene, Cascades & Coast region to support a resilient, year-round and countywide economy that enriches our communities. Our team is collaborative, innovative and committed to serving the place we call home.
The Role
We’re looking for a Sales & Services Manager to support meetings and group travel from initial planning through on-site execution — ensuring seamless experiences for event owners, attendees and community partners.
This position works closely with event planners throughout the services process, overseeing service delivery and coordinating local and regional partnerships that strengthen Lane County’s position as a premier meetings and travel destination.
In addition to event services, this role supports travel trade and media initiatives that help position Lane County with tour operators, travel partners and media to grow both group and independent travel.
Your work connects planners, partners and the broader visitor economy — helping ensure events and travel experiences are well supported and strategically aligned.
What Makes You a Great Fit
We’re looking for someone who:
Loves the details.
You’re organized, thorough and strong at follow-through. You keep projects on track and events and committees running smoothly from start to finish.
Takes initiative.
You anticipate needs, identify gaps and step in with solutions. You’re comfortable owning your work and moving projects forward without waiting to be asked.
Builds strong relationships.
You connect easily with planners, venue managers, tourism partners and community stakeholders. You’re responsive, dependable and trusted.
Manages multiple priorities with focus and flexibility.
You thrive with a steady flow of projects. You juggle timelines, partner communication, reporting and on-site responsibilities while adapting when plans shift and collaborating across teams to get results.
Thinks strategically and stays curious.
You see how strong service and engagement support long-term destination growth. You enjoy researching opportunities, analyzing trends and identifying ways to strengthen Lane County’s position as a premier meetings and travel destination.
Values community impact and service.
You recognize that thoughtful coordination shapes the planner and visitor experience and that meetings and group travel support local businesses, create opportunity and contribute to a resilient visitor economy.
What to Expect
You’ll join a team that values collaboration, innovation and service. This full-time, exempt role is based in our downtown Eugene office, with hybrid flexibility available after your first few months.
Your work will span planner communication, partner coordination and event execution, both behind the scenes and on-site. You’ll lead the services process from kickoff through in-market support, keeping deliverables clear, timelines on track and partners aligned.
You will also contribute to travel trade and media efforts by assisting with familiarization tours, preparing partners and tracking activity that supports group and independent travel growth.
In addition, you will manage your accounts with autonomy, backed by a collaborative team.
Occasional evening and weekend work, as well as travel, are part of the rhythm of this role. As is the reward of seeing your work come to life in successful events and travel experiences.
Starting pay: $55,000 per year (full-time, exempt)
Benefits include:
Medical and dental insurance
Paid holidays, vacation and sick leave
Employer SEP/IRA contributions after two years
A culture built on collaboration and innovation. We champion each other's growth, step up to help when needed and stay focused on work that benefits our broader community.
Work that matters. Your efforts support businesses across Lane County and help strengthen our position as a premier meetings and travel destination.
See job description and apply: https://eugenecascadescoast.bamboohr.com/careers/67
Cascade Employers Association is assisting with this recruitment. This position is open until filled. First review of resumes is April 1, 2026. Travel Lane County is an equal opportunity employer committed to creating an inclusive workplace where everyone feels welcome and valued.
Salary : $55,000