What are the responsibilities and job description for the Part-time Retail Sales Associate Bierhall/Gift Shop position at Trapp Family Lodge?
Position Overview
A Retail Sales Associate provides excellent customer service, processes sales using POS systems, maintains store cleanliness, and restocks merchandise. Responsibilities include greeting customers, answering product questions, and resolving issues to ensure a positive shopping experience.
This role requires a strong sense of urgency, self-motivation, and the ability to take direction while working independently in a fast-paced environment.
Core Responsibilities and Duties
- Customer Service: Greet customers, provide product information, and offer recommendations.
- Sales Transactions: Process payments (cash and credit), returns, and exchanges accurately using POS systems.
- Merchandising: Restock shelves and organize displays.
- Store Maintenance: Maintain a clean, organized, and safe environment. Keep sales floors tidy and shelves dust-free.
- Inventory Control: Assist with receiving shipments, picking up inventory from the on-site warehouse, restocking, and conducting inventory counts.
Required Skills & Qualifications
- Communication: Strong interpersonal skills for interacting with customers and team members.
- Mathematical Skills: Basic math skills for processing transactions and giving change.
- Class 2 DLC Certification: Required for selling retail alcohol.
- Flexibility: Availability to work varied hours, including weekends, evenings, and holidays.
- Physical Stamina: Ability to stand for long periods and lift, push, or pull moderate weights (up to 50 lbs).
- Work Environment: Ability to handle a loud and busy environment.
- Product Knowledge: Willingness to learn about products to advise customers effectively.
Our Ideal Candidate Is Willing To
- Train in Yellow Dog inventory software used to receive merchandise shipments.
- Assist in all von Trapp retail outlets (Outdoor Center, Lodge Gift Shop, and Bierhall) as needed during shifts.
- Take on additional hours during foliage season (August – October) and prepare for reduced hours during mud season (April – May).
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $22