What are the responsibilities and job description for the Sr. CRM Engineer (Slesforce Architect) position at Tranzeal, Inc.?
Sr. CRM Engineer
- W2 Only role.
- Candidates must be authorized to work in the United States.
- Sponsorship is not available for this position.
We are seeking a Sr. CRM Engineer with fintech or banking experience to design, build, and support scalable CRM and enterprise solutions that enhance customer operations, fraud detection, risk management, and regulatory compliance.
Key Responsibilities
- Lead the full SDLC, from requirements gathering through deployment and support.
- Design and develop CRM solutions using Salesforce and/or Microsoft Dynamics 365.
- Build scalable backend services, APIs, and integrations using .NET and Azure.
- Serve as the technical SME for CRM platforms and integrations.
- Establish coding standards, best practices, and technical governance.
- Lead automation testing initiatives and integrate test suites into CI/CD pipelines.
- Implement monitoring, observability, and system reliability solutions.
- Collaborate with cross-functional teams and mentor junior developers.
Required Qualifications
- Bachelor s degree in Computer Science, Information Technology, or related field.
- 12 years of software development experience, including:
- 8 years with Salesforce and/or Microsoft Dynamics 365
- 2 years in a technical leadership role
- Strong experience with .NET, Azure, REST APIs, JavaScript, and CRM integrations.
- Experience with CI/CD pipelines, automated testing frameworks, and Agile methodologies.
- Proficiency with GitHub, Jira, and Confluence.
- Strong understanding of security, compliance, and customer data management.
- Salesforce or Microsoft Dynamics certifications.
- Experience in fintech, financial services, or customer support technology platforms.
- Knowledge of customer experience operations, escalation management, or partner management systems.
Salary : $65 - $70