What are the responsibilities and job description for the Fleet Maintenance Operations Manager - Lowell, AR position at TRANSPORT REFRIGERATION OF NORTHWEST ARKANSAS INC?
Operations Manager
đź“Ť Lowell, AR
đź•’ Full-Time
Join Our Team!
We’re looking for a hands-on Operations Manager to lead our location and support our Service and Parts teams. This role is ideal for someone who enjoys managing people, improving operations, and building strong customer relationships in a fast-paced environment.
💼 What You’ll Do
- Lead daily operations for the service and parts departments
- Coach, support, and develop team members
- Monitor performance, productivity, and efficiency
- Build relationships with customers and ensure a high level of service
- Oversee scheduling, training, and performance reviews
- Maintain a safe, clean, and organized facility
- Coordinate with sales, service, and parts teams on projects and jobs
- Help manage inventory, warranties, and company assets
- Step in to support Service Manager/Writer duties when needed
✅ What We’re Looking For
- Experience managing service and/or parts operations (truck, trailer, heavy equipment, or similar industry preferred)
- Strong leadership and communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Customer-focused mindset
- Basic computer skills (Microsoft Office)
- Valid driver’s license
đź’ĽÂ What Makes You Stand Out
- OSHA or safety training experience
- Experience in a dealership or shop environment
- Willingness to travel occasionally or take on new challenges
🤝 Why You’ll Love It Here:
- PTO that starts accruing on day one
- Medical, Dental, and Vision Insurance (multiple plan options)
- Employer Contributions to Health Savings Account (Bi-Weekly)
- Employer-Paid Basic Life & Long-Term Disability Insurance
- 401(k) with company match (after 1 year)
Work Environment
This role is a mix of office and shop floor—you’ll be actively involved in day-to-day operations. Some lifting and time spent in a shop environment is required.
Transport Refrigeration Services is proud to be an Equal Opportunity Employer.
No recruiting agencies, please. Apply directly!