What are the responsibilities and job description for the Director of Business Development, Technical Consulting position at TransPerfect Connect?
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100 offices has its own individual identity, and each also has its own unique rewards.
Key Responsibilities
1. Market Analysis & Opportunity Identification
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100 offices has its own individual identity, and each also has its own unique rewards.
Key Responsibilities
1. Market Analysis & Opportunity Identification
- Research emerging technology, digital, and language-industry trends to identify high-value consulting and service opportunities.
- Train and enable sales teams to qualify opportunities and understand solution sets.
- Analyze competitive landscapes to position offerings effectively and differentiate from traditional translation vendors.
- Business Development & Growth Strategy
- Lead regional and national business development initiatives to drive new revenue.
- Generate prospects through research, networking, referrals, directories, trade shows, and industry events.
- Formulate sales plans and strategies to meet monthly, quarterly, and annual revenue and margin goals.
- Build pipelines and manage full sales cycles — from lead generation to close.
- Client Acquisition, Engagement & Relationship Management
- Build and grow high-level client relationships, becoming a trusted partner for ongoing consulting and multilingual technology needs.
- Serve as first-line support for new and existing clients, ensuring strong communication and service satisfaction.
- Present solutions through virtual, in-person, and group meetings, articulating value across both technology and language-service portfolios.
- Educate clients on processes, pricing structures, technology platforms, and competitive differentiators.
- Lead discovery sessions with clients to define consulting project requirements, technical needs, and desired business outcomes.
- Translate client challenges into actionable scopes, engagement models, and technology-enabled solutions.
- Ensure realistic project timelines, resource allocation, and budget requirements.
- Collaborate with cross-functional teams to design and propose integrated service technology solutions.
- Stakeholder Collaboration
- Partner with internal technical, production, marketing, and executive teams to align on strategy and opportunity advancement.
- Facilitate cross-departmental communication to ensure clients receive cohesive, high-value consulting experiences.
- Team Leadership
- Build, mentor, and oversee a high-performing team of consultants and analysts.
- Promote a culture of innovation, accountability, continuous learning, and high-quality client delivery.
- Performance Measurement & Reporting
- Set KPIs for consulting initiatives, pipeline growth, revenue targets, and operational effectiveness.
- Track performance and present updates, market insights, and strategic recommendations to senior leadership.
- Bachelor’s degree required; MBA or advanced degree preferred.
- 10 years of experience in business development, technical consulting, enterprise sales, or a related field.
- Proven full-cycle sales experience — lead generation through close.
- Demonstrated success developing consulting frameworks and acquiring new enterprise business.
- Strong analytical and solution-consulting capabilities.
- Excellent communication, negotiation, and client-management skills.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
- Strong interpersonal skills and the ability to build trust across diverse, multicultural stakeholders.
- Strategic Thinking & Market Insight
- Consultative Selling & Solution Design
- Leadership & Team Development
- Client Relationship Management
- Technical & Business Acumen
- Change Management
- Communication, Negotiation & Presentation Skills