Front Desk and Customs Entry Associate

Position:

Front Desk & Customs Entry Associate

Position Code:

TMT-JD-59

Reports to:

Customs & Inventory Coordinator

Supervisory Duties:

No

Position Objective: 

Responsible for providing a professional and efficient reception experience for drivers and visitors at the facility, while supporting the Customs department with the preparation and processing of In-Bond entries (Form 7512).

Position Requirements

Education:

High School Diploma or GED preferred but not required.

Experience:

3 years

Language -English Verbal:

Advanced

Knowledge and Skills:

• Multitasking
• Highly Organized

• Communication 
• Problem Solver

Competencies

Ultramar Transversal Skills

Specific Competencies

Training Requirements: 

Detection of Training Needs by Position program

Job Responsibility Description

Main Activities 

1

Greet and check in drivers, visitors, and vendors in a professional and courteous manner.

2

Verify driver documentation (ID, license, carrier paperwork) and ensure proper sign-in procedures are followed.

3

Coordinate with yard/operations personnel to communicate driver arrivals and facilitate timely dispatch.

4

Maintain visitor/driver logs (IReceptionist) and ensure accurate recordkeeping of daily traffic.

5

Keep the front desk/reception area organized and presentable.

6

Assist in the preparation and processing of In-Bond entries (Form 7512) under the guidance of the Customs department.

7

Gather, organize, and verify supporting documentation needed for customs entries.

8

Maintain organized digital and physical files of customs documentation for audit readiness.

9

Escalate discrepancies or compliance concerns to the Customs Coordinator in a timely manner.