Administrative Assistant/Medical Records

About Us
We are a premier, family owned and operated hospice agency dedicated to providing compassionate care within our community. We are seeking a highly organized, dependable, and motivated Administrative Assistant to join our team on a full-time basis. This vital position ensures seamless daily operations and provides critical administrative support to our clinical staff, patients, and families. The ideal candidate is a proactive professional eager to develop long-term career growth alongside an expanding organization.

Key Responsibilities

• Executive Support: Provide comprehensive clerical and administrative assistance to agency leadership, including Human Resources, the Director of Clinical Services, and the Director of Marketing & Intake.
• Front Office Management: Serve as the primary point of contact by answering incoming calls, greeting visitors, and directing inquiries to the appropriate departments.
• Health Information Management: Maintain accurate patient rosters and electronic medical records (EMR) while strictly adhering to HIPAA compliance guidelines and data-entry standards.
• Operational Logistics: Facilitate internal staff communication, manage office supply inventory, vendor orders, and maintain general office organization.
• Workflow Optimization: Execute administrative projects and tasks as assigned to enhance overall team efficiency and workflow.

Qualifications

• Professional Experience: Proven experience in an administrative or medical office environment (hospice or healthcare setting preferred).
• Technical Proficiency: Strong command of Microsoft Office Suite (Word, Excel, Outlook) and experience navigating Electronic Medical Record (EMR) platforms.
• Communication Skills: Exceptional verbal and written communication capabilities, with a strong focus on professional etiquette.
• Operational Skills: Outstanding organizational, multitasking, and problem-solving abilities with strict attention to detail.
• Core Competencies: Ability to work independently and adaptably within a fast-paced environment while maintaining a compassionate, mission-driven mindset.

What We Offer

• A collaborative, supportive, and community-focused workplace culture.
• Clear avenues for professional development and upward career mobility.
• The opportunity to make a meaningful, lasting impact in the lives of patients and their families.

How to Apply
If you are a detail-oriented professional looking to build a rewarding career with a dedicated local team, we invite you to submit your application. EOE

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person