Assist Program Director, PROS

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY, a non-profit mental health services agency seeks Full-time Assistant Program Director for it PROS Outpatient Program, located in Jamaica (Queens), NY.

Position: Assistant Program Director, Full- time

Salary: $68,000 annually

Position Summary

Assist in overseeing the day-to-day operations of PROS, ensuring that the rehabilitation and recovery needs of participants with psychiatric and with co-occurring disorders are met, and State regulations, guidelines, and standards of care are carried out and maintained.

Essential Functions

• Supervise, train and delegate responsibilities to assigned staff.
• Contact MCO and request authorizations for service as assigned by the Program Director.
• Provide CT services to participants when applicable.
• Attend monthly OMH PROS meetings.
• Meet with family members when scheduled.
• Provide training, orientation and guidance to new staff.
• Act as liaison with nursing and psychiatric staff.
• Complete FIT and other on-line training when assigned.
• Oversee the follow-up of participants who have been absent from PROS for an extended period of time.
• Perform monthly program certification.
• Provide leadership in the absence of the Program Director.
• Facilitate groups when necessary.

The ideal candidate will:

• Be detailed oriented.
• Be able to work independently and take initiative.
• Have the ability to multi-task and meet deadlines.
• Possess effective oral and written communication skills.
• Have the ability to interface effectively with all levels of employees, as well as with external contacts
• Be able to manage confidential and sensitive information effectively.
• Require manual dexterity for the use of a computer, telephone, fax or copy machine
• Be able to prepare clear, concise reports.
• Be able to communicate effectively orally and in writing
• Support the mission, values and vision of the organization.
• Promote positive public relations with participants' support system (families, landlords, probation officers, etc.)
• Complete requirements for in-service training, acceptable attendance, dress codes and personal hygiene.
• Be able to solve complex problems and deal with a variety of issues.
• Possess the ability to effectively present information and respond to questions from participants, managers, families, professionals and the general public.
• Possess ability to communicate sensitive information to principals and client.
• Be able to lift items up to 25 pounds.
• Be able to sit or stand as needed, with or without reasonable accommodation.
• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Perform other related duties as required.

Experience/Education/Skills/Abilities

Master’s degree in a social work, mental health counseling, rehabilitation counseling, psychology or related field plus licensure and three years clinical/rehabilitation and supervisory experience.

TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.