Program Director

The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000 results-oriented professionals make a difference for more than 40,000 children and their families each year.
Summary
The Program Director (PD) is responsible for successfully overseeing; managing; and implementing all aspects of assigned program. This position requires effective communication with Senior YD leadership; program staff, all program stakeholders; and agency colleagues. The PD is responsible for monitoring budget; audits; and all components of Program compliance and development.

Essential Functions:

• Manage, implement and oversee program(s) requirements as assigned.
• Set program targets and goals; design and implement program schedules; prepare and monitor program budgets; and prepare and provide program reports.
• Ensure the safety and supervision of program participants.
• Coordinate staff acquisition, orientation, training, payroll and evaluations with Human Resources.
• Provide supervision to all staff including feedback, evaluations and documentation as needed, prioritizing the development and support of employees.
• Communicate program aspects throughout the organization.
• Build and maintain positive relationships amongst the students, parents/families, community, and/or school administrative teams.
• Oversee community engagement, outreach, and stakeholder relationships.
• Meet performance expectations/metrics, as defined for the position within the assigned program.
• Perform other related duties as assigned.

Supervisory Responsibilities:
Manages the overall direction, coordination, and evaluation of the Program. Carries out supervisory responsibilities in accordance with agency policies and applicable laws. Solid comprehension of Collective Bargaining Agreement (CBA) where applicable.
Responsibilities include interviewing, hiring, planning, assigning, directing work, leading trainings, rewarding, disciplining employees, performance reviews, and addressing complaints and resolving problems.

Minimum Qualifications:

• Bachelor’s Degree in Education, Public Administration, Social Work or related.
• 5 years’ experience in field with minimum 2 years supervisory experience.
• Proficiency in Microsoft Office.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.
• Pass clearances, fingerprints, and demonstrate satisfactory health check-up.

Qualifications Preferred:

• Master’s Degree in Education, Public Administration, Social Work or related.
• SIFI.
• Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali or others depending on neighborhood needs.

Job Behavioral Expectations:

• Effective communication between Program Director and program staff.
• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Safe and successful performance, including meeting productivity standards.
• Maintain an understanding of the principles, methods and processes needed to perform the job. Attends staff meetings, seminars and in-service training as assigned.
• Demonstrates the ability to complete work in an acceptable manner by the time and/or date established with accuracy, neatness and thoroughness and minimal amount of errors.
• Maintain established departmental policies and procedures including maintain strict confidentiality and adherence to all HIPAA guidelines at all times.

The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V